Apple Store technicians will have a new tool at their disposal to repair iPhone 12 and iPhone 12 mini: the iPhone Rear System, in fact a box that includes almost all of the components of the smartphone, except for the screen and photo block on the back. This system avoids passing the customer a replacement iPhone: a crack in the back may indeed be sufficient to proceed with a complete replacement.
This new device prevents Apple from going broke by passing on a new iPhone 12, even if the sum of the components necessary for this iPhone Rear System must not be given (in particular if the problem is limited to a broken glass on the back side). ). But replacing a damaged iPhone with a new one is internally judged to be expensive and wastes resources. The generally knowledgeable leaker @Fudge has got a picture of the special chassis:
Repairing with the iPhone Rear System can reduce the number of replacement units offered by technicians, while ” rationalizing The repair process for customers, says this memo that we have obtained. At the moment, only the iPhone 12 and 12 mini are affected, but it is not impossible that Apple is putting the finishing touches to similar systems for the iPhone 12 Pro and Pro Max.
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