Heracles Almelo received several questions last week about the refund of the deposit of the hard cups in the stadium. If the refund was paid by pin, it can take 1 to 2 days before the amount is back on your account.
Introduction of the hard cups
From January 2024, Heracles Almelo and caterer Almelounge will be using sustainable and reusable hard cups. This means that Heracles Almelo complies with the new legislation that stipulates that disposable plastic cups will no longer be used during events from the start of 2024. This naturally includes matches in professional football.
How does it work?
If you order a drink at one of the kiosks in the Asito stadium, you will pay €2.00 per hard cup in deposit the first time. For any subsequent orders, you will return your cup(s) and receive your order in a new, clean cup. If you have finished your last drink, you have two options:
Option 1: You hand in the hardcup(s) at one of the kiosks and choose to have the money debited back to your account. Each cup you hand in is worth €2.
Option 2: You take the unique Heracles Almelo hardcup home with you. You can keep it, or take it with you to a next visit. If you return this cup with your order, you will not pay a deposit and you will receive your drink in a clean cup.
NB: the refund of the deposit of the hardcups via pin will not be directly on your bank account. This can take up to 48 hours.
