Serafe is still sending incorrect invoices – but now wants more money for its work, because the effort is greater than foreseen in the specification.
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Mischa Aebi
Published: 01/30/2021, 11:00 PM—
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As comfortable as it is to sit in front of the TV, the incorrect bills for the TV taxes can be tedious.
Foto: Laurent Gillieron (Keystone)
A lawyer from Bern was amazed when he opened the last bill for the radio and TV taxes. In the address header there was not only his name, but also that of his neighbors. He complained and received an even more incorrect invoice: The names of the neighbors were still there, and Serafe suddenly asked for CHF 715 instead of CHF 365. After another complaint, he received a reminder that only had his name on it, but still the wrong amount. The lawyer then wrote a letter to Serafe’s board of directors, posted on October 24th. He’s waiting for the answer until today.
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