What does B-stock mean?
B-goods are items returned by customers, which we offer you after checking them at particularly low prices. They may have slight defects, which of course were taken into account when the purchase price was formed.
What shortcomings should I expect?
B-goods can in particular show slight signs of wear, missing set components or damaged or different packaging. Product labels can be missing or damaged. The specific defects vary from person to person.
Clothing may show slight signs of wear, weaving errors or small color differences. It may have been tried on, but not worn for a long period of time. In addition, product labels and the original packaging may be missing or damaged. The item may be in a neutral outer packaging.
Bags may have minor blemishes on the surface, front or sidewalls. Minor blemishes on the bottom, back or inside of the item are possible. In addition, product labels and the original packaging may be missing or damaged. The item may be in a neutral outer packaging.
Shoes may show slight signs of wear on the sole or surface (e.g. light scratches or minor stains) as well as slight color differences. They may have been tried on but not worn for a long period of time. In addition, product labels and the original packaging may be missing or damaged. The item may be in a neutral outer packaging.
Kitchen items and kitchen utensils may have minor scratches.
Jewelry and watches may show slight signs of wear. Ring bands can be slightly scratched. Closures can be a little stiff or light. There may also be slight differences in the color of the stones in the set. Unfortunately, manufacturer information and jewelery pass may not be available for our B-stock.
Decorative and solar items may show slight color differences. There may be slight signs of wear such as scratches or dents. If items contain rechargeable batteries or batteries, these may be missing or discharged.
Household, garden and DIY items may show small signs of wear or slight soiling. If items contain rechargeable batteries or batteries, these may be missing or discharged.
Beauty items may have different or defective packaging.
Tech items may have missing features. There may be slight signs of wear such as scratches or dents. If items contain rechargeable batteries or batteries, these may be missing or discharged.
What is the availability of B-Ware?
Since B-goods are usually small quantities, availability can change quickly.
Can I return B-goods?
Of course, you can also return B-goods to QVC by making use of your statutory right of cancellation and revoking your contractual declaration within 14 days of receipt of the goods. You can also find further information in our General Terms and Conditions.
What about the statutory warranty right?
The statutory warranty rights also apply to B-goods.
Do I get a manufacturer’s guarantee for B-Ware?
If there is a manufacturer’s guarantee for an item, this is no longer applicable to B-goods.
