Profeco alert on risks of purchasing tickets with Interjet

Ante la suspension of routes Y cancellations recurring of flights, among other problems that hinder the operation of Interjet, the Federal Consumer Prosecutor’s Office (Profeco) issued an alert asking consumers to assess the risk of buying tickets with the airline.

The Office of the Assistant Attorney for Services Profeco assured that the offices of Interjet They are temporarily closed and until further notice, so buying tickets through their website or establishing a business relationship with that company represents risk.

“This Authority considers that there are sufficient elements to warn of the imminent risk of affecting the economy of a group of consumers”

This is because the airline has a “significant reduction in its air fleet”, which led it to suspend routes and recurrent cancellations of its flights.

Also read: Did Interjet cancel you? This is what Profeco recommends

In addition, despite the fact that thousands of vouchers were granted to consumers who suffered a flight cancellation, they have not been able to make them effective in the face of new cancellations and there is a failure to pay compensation that is equivalent to 25% of the ticket price. .

To this is added that there is a lack of liquidity to pay the combustible of the aircraft so there is a minimum operational capacity.

The Deputy Attorney General of Profeco, in charge of Suri Sandra Romero Dominguez, has an open folder against Interjet and said that it will be attentive to the fulfillment of the supplier’s obligations, so it asked consumers who have complaints to call the consumer’s telephone number at 55 55 68 87 22 or go to the Attorney General’s offices.

Also reads: Interjet workers postpone strike to December 4

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