The urgent alert was issued by LIDL for a product at real risk of fire. Here is interested product and contact number.
In the press release of the well-known LIDL commercial chain, the model of the product sold is specified which results a risk of fire due to a defect. Here’s what to do if you bought it.
LIDL’s note on the defective product: make and model
An urgent warning of the withdrawal of a defective product was issued in the past few hours by the well-known LIDL commercial chain.
The subject of the note is a household appliance in common use, potentially purchased by many people.
It is in fact a vacuum cleaner produced by the company Hoyer Handel GmbH for the brand Silvercrest.
The product in question is the2 in 1 vacuum cleaner SHAZ 22.2 D5 remained on sale from September 17 to today.
How to easily understand if you have purchased it? LIDL to facilitate identification has released the product code which is as follows:
IAN 339791_1910.
Fire risk: what to do if we bought it
It was precisely the manufacturer who communicated the defect of the appliance to LIDL and asked for it to be withdrawn as can be read on Sprint recipe. The reason would be a real risk of fire given by a defect in the battery precisely in the charging process.
The company strongly encourages those who have purchased the vacuum cleaner not to use it and to proceed with immediate return.
It will obviously be possible to receive a refund for the purchase or replacement with another product.
It will not be necessary to present the receipt given the situation of extreme urgency, but to obtain the replacement with a different product the difference on the purchase price must be paid.
LIDL to meet its customers has made available a green number dedicated to information on such withdrawal.
The operators of LIDL Italia will respond to the 800.480048 and they will give all the necessary information.
The manufacturer Hoyer HandelGmbH confirms that all other products are free from defects and are safe.
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