Updates for Windows 10 are said to usually fix system problems. But a current update causes difficulties for many users. What to do if you are concerned.
Users are currently reporting problems with a current update for Windows 10, In the worst case, the update with the number KB4532693 should lead to file loss. Specialist sites like “Bleeping Computers” report this.
In some affected people changed Windows after restarting into a temporary user profile. Settings have been reset, for example the start menu. So were missing Apps or shortcuts that users had set up.
Some profiles seem deleted
According to various media, some of the people affected could easily recover the missing files. For other users, however, their user profile seemed deleted. In order to restore the data, users had to resort to backups.
Call on the website for the update Microsoft no update issues so far. According to the “Windowslatest” specialist page, Microsoft support staff reported that the company was aware of the error. Microsoft commented similarly on “Bleepingcomputer.com”.
What can users do?
“Bleepingcomputer.com” advises users to look for files with the extension .bak or .ooo on the drive with the Windows installation – usually “C: “. The user profile could be in one of these files. It is best to save the data on an external storage medium so that they are not lost.
Now you can restart the computer. According to some tech sites, one or more restarts could fix the problem. If the data is still missing, you can also try to uninstall the current update. How to delete individual updates read this article,
To prevent the updates from being reinstalled, you can pause updates for seven days. You can do this in the settings under “Windows Update”.
If your profile cannot be restored after these tricks, you should contact Microsoft support for help.
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