I couldn’t find the song on Apple Music
Since the last update to iOS 14.5, some users of Apple’s HomePod, both the mini version and the original model, have been suffering. problems when using Apple Music. When Siri was asked for a song to play on the Cupertino company’s smart speaker, the response was always the same: “I’m sorry, but I couldn’t find (song name) on Apple Music.”
Of course, when this happens the first thing is to think that you have said it wrong. Maybe too fast or not vocal enough for Siri to understand your request. So you go and repeat the order. How it fails again, because you think that song is the same. Sometimes we already know that record companies and artists play with copyrights to allow or restrict certain songs depending on the country.
So you try to tell him to play another song and … the same answer again. That’s when you get pissed off, because Apple Music is the only streaming music service that the HomePod mini accepts. Because for now that option to decide which service to use when Siri is asked for music is something that is not available on the speaker, it is on the iPhone and iPad.
So after trying several titles, you start looking for information on the internet and you see that you are not alone. That many other users and from different countries are experiencing the same problem since iOS version 14.5 was released. What’s more, with the new system update to version 14.5.1 that followed the problem persists.
So not only do you have to know that it is not an isolated case that only affects you, but also that the company has been experiencing incidents in its cloud services in recent days.
How to fix HomePod and Apple Music crash
Well we’re sorry to tell you that for now there is no solution. Apple is the one that must release an update or fix whatever is happening so that everything returns to normal.
For now, all you can do is choose the song from your iOS, iPadOS or macOS devices and choose the HomePod mini as the output device. It is a somewhat archaic solution and not at all desirable, but it is the only option until Apple makes its corresponding update.
Another option would be to use AirPlay to send music from your device and use the HomePod as a speaker connected to your Mac, but if you later want to go out or use it for other purposes, it could be uncomfortable. Although surely between both options you choose the most correct for you at all times.
The last, although it does not guarantee success is restart the HomePod. To do this, you would have to perform the following steps:
- Unplug the speaker and reconnect it to the power
- Press and hold the upper area of HomePod
- When the light turns from white to red, wait for three beeps
- Ready, you can release and wait for it to finish to reconfigure it as a new speaker
As we said, this method does not guarantee the solution of errors, but it can solve another that HomePod users have also encrypted when connecting to a wireless network.
–
