Home » News » Proactive Work of Gold Patent Protection Center in Khon Kaen Province: Assisting COVID-19 Patients and Providing Referral Services for Treatment

Proactive Work of Gold Patent Protection Center in Khon Kaen Province: Assisting COVID-19 Patients and Providing Referral Services for Treatment

Gold Patent Protection Center, Khon Kaen Province reveals proactive work Join the network in the area, issuing units to give gold patent advice to the community. Helping relatives of patients with COVID vaccination Centrally coordinated for just one week. Get money to help heal immediately – Kluaynamthai Hospital cooperates with NHSO to provide referral services for patients. Increase convenience for treatment near home – reduce overcrowding in government hospitals

On August 26, 2023, the National Health Security Office (NHSO) informed the news that Mr. Patiwat Chalermchai, coordinator of the Gold Patent Protection Center in Khon Kaen Province, which is a complaint receiving unit independent from the complainant according to Section 50(5) of the National Health Security Act of 2002 reveals that the Gold Patent Protection Center in Khon Kaen Province does not only work reactively. it also drives proactive work. By coordinating with networks in Khon Kaen province that are civil society Participated in health promotion and disease prevention service units for the community.

Including giving advice on exercising the National Health Security eligibility. (gold patent or 30 baht card) as well as receive complaints or answer questions about the use of gold patents both changing the service unit Registration of transfer of rights for citizens who domiciled abroad

There is also a section to help in the event that there may be damage from medical services. For example, coordinating remedial assistance for the families of those who died from COVID-19 vaccination. who died at Bangkok (Bangkok), but relatives are in Khon Kaen and come to complain at Gold Patent Protection Center, Khon Kaen Province

Mr. Patiwat further said that The Golden Patent Protection Center Therefore coordinated to National Health Security Office (NHSO.), District 13, Bangkok, responsible for the area of ​​the deceased. which has criteria for compensation in case of vaccination against COVID-19 then died without having to investigate the cause until finally relatives And the family of the deceased received compensation in the amount of about 200,000 – 400,000 baht. In such cases, deaths were expected to be caused by vaccination. The NHSO therefore approved the compensation immediately.

“From the incident The Gold Patent Protection Center, Khon Kaen Province receives complaints from relatives of the deceased. Which happened at the end of 2022 when relatives complained to the unit in February 2023, which the unit coordinated to help with the NHSO District 13, Bangkok and was found to be eligible for assistance under Section 41 of the National Health Security Act, 2002, which provides protection who coordinated to help the relatives of the deceased for only 1 week, he learned that the assistance with the case arising from the NHSO has been approved, “said the coordinator of the Gold Patent Protection Center in Khon Kaen Province.

Coordinator of the Gold Patent Protection Center, Khon Kaen Province, said that at the same time, the Gold Patent Protection Center, Khon Kaen Province, has also changed the channel for receiving complaints from gold patent users through the page. ‘Our Gold Card’, which belongs to the Consumer Protection Network. Which is a civil society that comes together to drive health rights for people in the area because the issue of public health service system is one of the 8 main missions of consumer protection work as well

“Opening grievance channels through social media platforms Including going to the area, uniting with other networks It helps to access health services according to the gold patent in Khon Kaen province is more efficient, “said Mr. Patiwat.

Kluaynamthai Hospital cooperates with the NHSO to provide referral services for patients. Increase convenience for treatment near home – reduce overcrowding in government hospitals

Dr. Suwinai Busarakhamwong, Chief Medical and Nursing Officer Kluaynamthai Hospital 1 of 17 private hospitals that cooperate with the Bangkok Metropolitan Administration (Bangkok) and the National Health Security Office (NHSO) in receiving outpatient/inpatient referrals Patent Thong in the Bangkok area. According to Section 7 of the National Health Security Act 2002, it mentions the reasons why Kluaynamthai Hospital Decided to join the service this time that Originally, Kluaynamthai Hospital served approximately 100,000 Patent Thong patients, but later the contract was terminated with the NHSO, causing problems for patients who had previously received services from Kluaynamthai.

Dr. Suwinai said that most of these former patients live in the neighborhood of Kluaynamthai Hospital. When the contract is terminated causing it to be transferred to register with a government hospital located further away Some were unable to find a secondary care unit. Some of them are still empty rights that have not been able to find a service unit. And the other part was transferred to register with the warm community clinic. Kluaynamthai Hospital already has a network of primary care clinics. When there is a referral, it will be sent to Kluaynamthai Hospital. cause continuous care But now it has to be sent to other hospitals that are normally already dense.

Taking into account these factors Kluaynamthai Hospital therefore decided to join as a service unit under Section 7 of the Health Security Act. To help facilitate the patient to be able to be sent to the Kluaynamthai Hospital, while at the same time helping to relieve the burden. Reduce the congestion of government hospitals as well, ”said Dr. Suwinai.

Dr. Suwinai said that in terms of service readiness. Kluaynamthai Hospital is fully ready because it originally served Patent Thong patients. Covering services from emergency illnesses Referral from clinics or government hospitals that do not have beds to support heart disease, neurosis and brain disease and all other fields, with gold patent patients receiving services according to professional standards. And the same applies to Social Security patients and self-paying cash patients.

“Our hospital receives both gold patents. Social security and general cash patients Equal Treatment Standards But the room may be different, for example, gold patents or social security will have a shared room. But if you want to stay in a single room, you have to pay extra expenses, etc., but in terms of care, surgery, medication, everything is the same, they are of the same standard, ”said Dr. Suwinai.

Dr. Suwinai concluded that After the announcement of this cooperation What we would like to see in the future is the government sector giving private hospitals the opportunity to help ease the burden. Because most of the patients go to public hospitals. While some patients may be closer to private hospitals. therefore would like to distribute more patients to private hospitals to assist the state in reducing congestion

In addition, Section 7 of the National Health Security Act 2002 states that a person who has already registered Eligible to receive health services from their regular service unit or primary care unit in the network of relevant service units. or from other service units that their regular service unit or the network of related service units refer to. unless there is a reasonable cause or in the event of an accident or emergency illness allow that person to have the right to receive services from other places of service as determined by the Board taking into account the convenience and necessity of the service users and the place of service that provides such service shall be entitled to receive expenses from the Fund in accordance with the rules and procedures and conditions set by the Board

2023-08-26 07:03:07
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