Good morning,
I pre-ordered an iPhone 14 pro on carrefour on 09/12/2022 thanks to dealabs with a 10% promo code.
It has now been almost a month since the order was validated, last night it went up “in preparation”, then today I received an email telling me that my order had been canceled due to lack of stock. I strongly suspect that they are canceling it because of the promo code, and unfortunately for them it doesn’t seem like a valid reason for cancellation because the price error must be substantial (especially if it were a correct reason they would have canceled it from the beginning).
So I went to their site, typed in “iPhone 14 Pro 256GB black” and what was my surprise when I saw that the product was actually available for delivery in 2d-3d to my home (which was not the case with a few days ago).
I pre-ordered an iPhone 14 pro on carrefour on 09/12/2022 thanks to dealabs with a 10% promo code.
It has now been almost a month since the order was validated, last night it went up “in preparation”, then today I received an email telling me that my order had been canceled due to lack of stock. I strongly suspect that they are canceling it because of the promo code, and unfortunately for them it doesn’t seem like a valid reason for cancellation because the price error must be substantial (especially if it were a correct reason they would have canceled it from the beginning).
So I went to their site, typed in “iPhone 14 Pro 256GB black” and what was my surprise when I saw that the product was actually available for delivery in 2d-3d to my home (which was not the case with a few days ago).
So I wanted to know what my appeal is if there is one.
thanking her in advance
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