Several players of the Pokémon Scarlet and Purple video games have reported the deletion of some of their games completely, as well as ‘Shiny’ or variocolor Pokémon variables, a problem that It would be due to a ‘bug’ that Nintendo already knows about.
The ‘bugs’ are errors or defects in the ‘software’ that result in a malfunction of a certain program. In this case, from the video game developed by Game Freak for Nintendo.
Users of Pokémon Scarlet and Purple have recently notified portals like reddit that, when connecting to the Pokémon Go application and synchronizing it with the video game or downloading the downloadable content (DLC) they have lost all their save files and the ‘Shiny’ variants of Pokémon.
In other cases, the progress of the games have been deleted and the so-called Pokémon ‘Shiny’ o variocolorrare variants that come in a different color and are obtained at special events, such as Community Days or Pokémon Go Fest.
One of those affected has indicated through this forum that, after contacting the Nintendo support service, they told him that “they were investigating”but that it is such a “unique problem” that they could not estimate how long it will take to provide answers.
PS source.
