The networks of Telekom, Vodafone, O2 and Co. are regularly maintained. This can lead to telephone and internet failures. There is currently work going on here.
Maintenance work can be a reason if there are problems with the internet or telephone. (Source: Ensuper /depositphotos.com)
Is your telephone, television or internet connection on strike? Then don’t panic. Sometimes this is just a temporary problem because your provider is currently carrying out maintenance work on the line. Information about this is not always transparent. We will therefore keep you up to date here about planned maintenance work at the major Internet providers in Germany.
1&1
Is there a problem with your 1&1 connection? Then this is currently not due to maintenance work. Because the provider from Montabaur has not announced any. But you can check with us whether there is currently a problem with 1&1.
German telephone
We currently have no information about maintenance work at the provider “Deutsche Telefon”. If you have problems with your connection, you can check with us to see whether the provider is currently struggling with a disruption. To do this, call up our fault status for “Deutsche Telefon”.
Deutsche Telekom
There is currently no maintenance work at Telekom. However, you can check our Telekom fault detector to see whether there are currently any restrictions at your location.
German fiberglass
Deutsche Fiber Optic has maintenance work planned in November and December in the following regions: Please note that the internet does not have to be interrupted the entire time.
- Thursday, November 23rd, 12 a.m. to 6 a.m. Failure of all services in Lower Saxony / Bad Bentheim, Emsbüren, Neuenhaus, Katlenburg-Lindau
- Friday, November 24th, 12 a.m. to 6 a.m.: Failure of all services in Xanten, Kalkar as well as in the greater Heinde and Borsum area
- Tuesday, November 28th, 12 a.m. to 6 a.m. All services in Lower Saxony / Lingen are canceled
- Wednesday, November 29th, 12 a.m. to 5 a.m. Failure of all services in Rhineland-Palatinate / Diez municipality
- Wednesday, November 29th, 12 a.m. to 6 a.m. All services in Niederrhein / Kaarst-Büttgen are canceled
- Wednesday, November 29th, 12 a.m. to 6 a.m. All services in Saarland / Saarlouis are canceled
- Thursday, November 30th, 12 a.m. to 6 a.m. Failure of all services in Ostmünsterland / Coesfeld, Dülmen-Rorup
- Thursday, November 30th, 12 a.m. to 6 a.m. All services in Western Lower Saxony and Northern Münsterland are canceled
- Tuesday, December 5th, 12 a.m. to 6 a.m. Failure of all services in Bavaria / Ammerndorf, Cadolzburg, Großhabersdorf, Petersaurach, Zirndorf
- Tuesday, December 5th, 12 a.m. to 6 a.m. All services in Bayern / Marching, Rudelzhausen are canceled
- Thursday, December 7th, 12 a.m. to 6 a.m. Failure of all services in the greater Ostmünsterland & Lower Saxony area / Saerbeck, Seevetal, Stuhr
If you have problems with the Internet, TV or landline in other regions, you can check whether disruptions have been reported to Deutsche Glasfaser.
Tipp: Do you have an internet contract with Deutsche Glasfaser? Then you can even test waipu.tv for free for a year.
The following maintenance work is ongoing at NetCom BW:
- Thursday, November 23rd, 2 a.m. to 6 a.m.: Failure of all services in Heidelberg Neurott and Mannheim Rheinau
- Thursday, November 23rd, 8 a.m. to 10:39 a.m.: temporary outage of all services in Zwiefalten – Baach
- Sunday, November 26th, 12 a.m. to 6 a.m.: temporary disruption of all services in Dortmund
NetCologne
We are not aware of any maintenance work for the NetCologne network. If you have problems with your connection, check our NetCologne fault detector to see whether other people are also complaining about difficulties.
O2
In addition to DSL connections, O2 also maintains one of the largest mobile networks in Germany. It’s loud here at the moment Overview of the provider no maintenance work planned.
If you still have problems with the landline, internet or mobile phone, this may be due to a disruption in the O2 network. Check the linked fault reporter to see whether other O2 fans are also reporting problems.
Vodafone
There are currently no known maintenance works on the Vodafone network. However, Vodafone is carrying out maintenance work on its systems from November 10th at 8 a.m. until November 13th, which is why customer service only has limited insight into the data and customer data and account balances for Vodafone Kabel Deutschland contracts are not displayed on MeinVodafone. You can also check with us whether there is currently a Vodafone outage in your region.
wilhelm.tel and willy.tel
Especially in northern Germany, wilhelm.tel and willy.tel offer cable TV, Internet, telephony and mobile communications. Currently are loud Provider does not carry out any maintenance work on the network planned.
If you have any unscheduled problems, you can check with us to see whether wilhelm.tel is experiencing a disruption in your region.
Cable plus
In Eisenstadt and Parndorf there will be maintenance work on some streets until November 22nd.
Bridge maintenance work: This way you still have internet and television
If the telephone connection at home is dead due to maintenance work, you can still make calls via cell phone. You can also use your smartphone to connect your PC to the internet until the maintenance work is completed. Hotspot is the magic word here. We’ll show you how to set this up on Android and iPhone in the following articles:
If you have an internet connection, you can also watch TV thanks to these live TV providers – you often don’t even pay a cent for this. We have summarized the best free TV apps for you in the linked article.
No maintenance work but still problems?
Problems with the Internet connection can have many causes. In our guide “DSL malfunction: Checklist for troubleshooting in the event of an Internet failure” we guide you step-by-step through the topic and explain how you can get your connection up and running again.
Is your internet connection working properly? Then it may also be that maintenance work on online services condemns you to remain offline. In another article we will inform you about maintenance work on popular online games.
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