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“People wonder if they work at home or if they sleep at the office”

In Charente-Maritime, nearly 39% of companies used teleworking during the first confinement. In Deux-Sèvres, the MAIF group has signed an amendment, all employees have access to it, 85% of staff currently work remotely.

With the health crisis, teleworking has made a big impact in companies. According to an INSEE study, this formula concerned 40% of the companies that remained open during the first confinement.

It has established itself in large companies and in service companies which require less face-to-face work:

  • information and communication (64%),
  • consulting activities (53%),
  • education (35%).

On the other hand, it remained marginal in most industrial or personal services activities.

39% of businesses in Charente-Maritime

According to a survey by the Chambers of Commerce and Industry of La Rochelle and Rochefort, 39% of companies surveyed in Charente-Maritime used teleworking during the first confinement. This survey carried out on March 23 and 24 was conducted among 2,921 business leaders. According to the authors, this is a significant sample to be reliable.

Teleworking in Poitou-Charentes

Niort, the capital of mutual insurers, has over 12,000 direct jobs in this service sector. Teleworking was more easily deployed in these service companies when the state encouraged employers to use remote work.

“We are more productive”

In Deux-Sèvres, the MAIF group, headquartered in Niort, is an example of a company that has massively implemented this remote working formula.

Anaïs Faucher is a claims advisor at MAIF and since the second confinement, the young woman has been working at her home located in La Chapelle-Thireuil in Deux-Sèvres. Anaïs responds to calls from members.

“I see that I handle more calls per day because I can concentrate on my work longer and I am less tempted by hallway discussions with colleagues, these are very pleasant times but when you do not have them. no, we realize that we are more productive,

Anaïs Faucher, claims advisor

No more breaks around the coffee machines with colleagues, Anaïs drinks tea, alone in her living room.
Like her, 85% of MAIF employees are now teleworking.

At the head office of the mutual niortaise, the huge premises are deserted. Only a few employees are still on site, this is the case of the director of human resources.

“We can be up to 2,500 people present in the premises, today there is hardly anyone, it’s weird to find yourself in an empty environment, without employees”, notes Evelyne Llauro-Barrès, HRD of the group MAIF.

The premises of MAIF are deserted.

© France Televisions

4,500 people equipped

The group’s management made the choice of teleworking from the first days of the pandemic.

“Teleworking has become obvious to us, from the first confinement, we got into working order to be able to deliver PCs to all of our employees. At the end of the first period of confinement , we had already equipped more than 4,500 people “.

Managers manage their teams by videoconferencing. According to the Anaïs team leader, this operation has no impact on the results of the employees.

The manager manages the teams remotely.

The manager manages the teams remotely.

© France Televisions

“The figures remain very good because the circumstances mean that there are fewer car accidents, a little less in homes, for us today, the work in terms of quantity is very comfortable, it allows us to work. on other slightly more technical points “, relates Manon Rongier, head of the claims unit at MAIF

Faced with this operational revolution, the mutual insurance company also monitors the state of health of its employees.
The MAIF nurses, for example, have just prescribed a new chair for a teleworker in pain.

“Often at the time of the interview, employees also tell us about the difficulty felt in relation to the distance from colleagues, anxiety during confinement,” explains Sophie Kalus, occupational health nurse.

Blurred border private life, professional life

For their part, the unions report the difficulties engendered by teleworking, in particular they point the finger at the blurred border between private and professional life.
At MAIF, the unions signed an amendment concerning teleworking. In this mutual now, all employees have access to it because of health risks.

People are starting to wonder if they work from home or if they sleep in the office. It is an image that globalizes the situation we are experiencing today. Some colleagues find it difficult to cut away from their private life, difficult to disconnect private life from professional life, so be careful, there could be a danger if we cannot find the right cursor,

Frédéric Duflos, General Secretary CFDT MAIF

Lessons should be learned from this life-size test of teleworking in the company.

Reporting by Dominique Laveau, Alain Darrigrand and Alexia Rouy

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