“Passport e-gate failure causes chaos at UK airports for arriving passengers”

CCTV News Client News On May 27 local time, the British Home Office stated that the passport electronic gate system at British airports has been paralyzed since the evening of the 26th.

It is reported that this failure has caused long queues for arriving passengers at British airports. The staff of the Airport Immigration Service Alliance said that 60% to 80% of passengers at major airports in the UK complete customs clearance procedures automatically through the passport electronic gate system. After the system failure, all passengers arriving in the UK must pass through manual passport control. Large areas are congested, and queues can increase very quickly.

A Home Office spokesman said they were working to minimize the impact of the system failure, but did not say how long the system would be down. (Headquarters reporter Chen Lincong)