A citizen submitted an article to Good Food Fun Fly, saying that when they went to the Sham Shui Po Flying Dragon Ice Park Sky Rink they were treated badly by the staff who threw their shoes directly on the counter during the period. the distance of about a palm made her feel life threatening for a while. The person in charge of Flying Dragon Ice Park’s Sky Rink answered the reporter’s question the next day and had another way!
Pairs skating in Sham Shui Po is treated badly by the staff
The victim and her boyfriend went to the Sham Shui Po Flying Dragon Ice Park Sky Rink to go ice skating on October 15th. It was a vacation at the time. There were a lot of people when they arrived around 6pm. However, “the staff was very slow”, resulting in a long queue. After paying the fee, the two went to the counter to collect the ice skates, she was happily ready to go skating, but was treated rudely by the staff which made her unable to bear it, so she introduced an article on HK01 FunFly.
According to the victim’s description, the two went to the counter to collect the ice skates. The counter staff had a bad attitude and made the two cross each other, shouting, “Put your feet, swing your feet. ! ” The shoes are thrown directly on the counter. The victim described that the serrations of the blades on the soles of her skates were facing towards her chest at the time, only a palm away, which made her feel life threatening at one point.
The victim recorded the staff member’s name and called Sky Rink at Sham Shui Po Flying Dragon Ice Park on October 17 to inquire about the incident. Service staff at the Sham Shui Po Flying Dragon Ice Park Sky Rink replied: “My colleague has always been like this. With your tolerance, I will check the CCTV cameras and respond if there is any relevant information.” She hastily ended the conversation without leaving the victim’s contact information during the trial, which made her feel disrespectful.
Following the reporter’s suggestion, the victim called again at noon on October 27 to inquire about the incident. The service staff of the Sham Shui Po Flying Dragon Ice Park Sky Rink replied: “Tell me again? Do you want to complain?” he has received any pertinent complaints in the past and told the victim: “We (the side of the runway) will go down first, deal with it first and then ask for an answer.” The victim has not received a follow-up response from the time of writing.
The reporter called Sky Rink at Sham Shui Po Flying Dragon Ice Park twice in the afternoon of the same day to identify the reporter and inquire about the details.
The reporter successfully contacted the person in charge of the Sky Rink at Sham Shui Po Flying Dragon Ice Park at around 6pm the next day and received a reply: “We checked the CCTV cameras and when I grabbed my shoes, I didn’t hold my chest against my chest, and the distance wasn’t that close to what she said., maybe the lady is more shy. ” Regarding the owner’s accusation of the employee’s bad attitude, the manager said that the colleague admitted that he had “no final sound” in his speech, and after communicating with the manager, he promised to improve the problem. On the other hand, in response to the complainant’s accusation of not leaving her contact information when she called to complain, the manager said: “Since the lady did not leave her phone number, she immediately closed the line. “
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