Apple and a woman living in Oregon in the US have reached an agreement after an Apple-approved mobile phone repairman allegedly uploaded nude photos from her mobile phone to Facebook, so it looked like she had uploaded them herself.
It reports several media, among others The Guardian and The Telegraph.
Apple has agreed to pay the woman an unknown number of millions of dollars in reparations, according to The Guardian.
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The woman delivered her mobile phone for repair in January 2016, and that was when the repairers are said to have uploaded “extremely personal and private material” to both the woman’s own Facebook profile and elsewhere on the internet.
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– Horrible violation
Apple confirms the incident to both The Guardian and The Verge. The latter writes that there must have been two repairmen involved, and that they uploaded several nude photos and a video with sexual content. The woman was made aware of this by a friend of hers who had seen the photos on Facebook.
“We take the privacy and security of our customers’ data extremely seriously, and have a number of routines in place to ensure that data is protected through the repair process,” a spokesman for Apple told The Guardian.
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– When we found out about this terrible violation of our rules at one of our suppliers in 2016, we took immediate action and have since then continued to strengthen our routines, the spokesperson says.
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Known through lawsuits
The incident became known because the company the repairmen were employed in reimbursed the cost to Apple, then sued their own insurance company because they refused to cover the expense. Apple then sued to have its name removed from the lawsuit, which they received. It was only now, several years later, that the brand name Apple was officially linked to the incident, through an unrelated lawsuit, writes The Verge.
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However, a number of lawyers have previously said that the original case “obviously” was about Apple, even though the brand name was not specifically mentioned in the lawsuit.
Both the repairers involved have been fired from the company they worked for.
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