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Order of June 18, 2021 creating the processing of personal data within the framework of the “Public Services +” platform

In addition to the cookies necessary for audience measurements, the personal data processed are as follows:
a) For the processing mentioned in a of article 1:

– e-mail address and postal code of the user who submitted a testimonial on the platform;
– name, first name and professional electronic mail address of the public service agents responsible by their service to respond to testimonials submitted by users.

b) For the processing mentioned in b of article 1:

– e-mail address of the user who sent a letter or administrative form deemed too complex or poorly drafted to the interministerial directorate for public transformation;
– e-mail address, socio-professional category and age group of the user willing to participate, under the aegis of the interministerial direction of public transformation, in the revision of letters or administrative forms deemed too complex or poorly drafted .

c) For the processing mentioned in c of article 1, the personal data are identical to those mentioned in a and b of this article;
d) For the processing mentioned in d of article 1, the IP address of users who submit testimony or send a letter or administrative form. This data is collected by a cookie, subject to the prior and explicit consent of the person concerned.

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