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ilustrasi gerai Oppo. PHOTO / IS
JAKARTA – Simultaneously with launch OPPO Find X3 Pro in Indonesia on June 3 last, OPPO Support introduced Premium Service, a new service that provides a VIP class experience for Find X3 Pro users.
This service is part of OPPO’s strategy to reach the high-end/premium smartphone market. “OPPO always provides an exclusive experience for every OPPO user,” said OPPO Indonesia’s Chief Creative Officer, Patrick Owen in a written statement, Wednesday (23/6/2021).
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Currently, said Patrick, all Find X3 Pro users in Indonesia have the right and can access OPPO Premium Service.
“Before accessing OPPO Premium Service, we recommend that you read the Terms and Conditions first to better understand this service,” he explained.
“This service is to ensure you get the convenience, speed and affordability of services so as to improve your experience in using Find X3 Pro,” he continued.
OPPO Premium Service itself provides a number of after-sales and additional services, including International Warranty Service (IWS), Exclusive Hotline (7 days/24 hours), Instant Delivery Service, Replacement Service, to OPPO Premium Service Plus (OPSP).
According to Patrick, OPPO Support has developed and improved the services provided to users and adheres to the principle of “Friendly, Practical, Professional”. With that principle, OPPO Support not only pays attention to what users need, but also ensures that every service is accessible.
“In this case, OPPO Premium Service brings a new approach to providing a holistic customer experience. OPPO always ensures that customer satisfaction will remain the company’s focus in order to be able to compete in the future,” he concluded.
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