Home » News » Operations Support Agent (m/f/d) 30 hrs/week in Gersthofen Bavaria

Operations Support Agent (m/f/d) 30 hrs/week in Gersthofen Bavaria

Description

Air Network; Road Network; Hub Operations; Storage, Fashion & Solutions; Ground Operations: Air Network Support; Air Network Control; Ramp/Air Operations; Ramp & Gateway Operations; Air Feeder Linehaul; Road Networks; Operational Support; Customer Service; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Remuneration is based on the applicable collective agreement and the GBV remuneration regulations.

Accuracy & Attention to Detail; Microsoft Office & PC Skills; Planning & Organizing Skills; Interpersonal Skills; Problem Solving Skills

At FedEx, we have always put people first. As an equal opportunity, diversity and inclusion employer, we provide growth opportunities for all.

Our company

FedEx is one of the world’s largest express transportation companies and is consistently ranked among Fortune magazine’s top 10 “World’s Most Admired Companies.” FedEx provides transportation and business solutions to its customers every day in more than 220 countries and territories around the world. Our highly trained FedEx teams enable us to cover this global network to make the daily FedEx experience unique.

Our philosophy

The People Service Profit (PSP) philosophy describes the principles that help us at FedEx make decisions and shape policies and activities. FedEx cares for its employees, who in turn provide high-quality services to our customers, which enables us to financially secure the future of the company. What distinguishes the positive side of the People Service Profit philosophy and makes it so unique is the closed loop of this system, in which the profits are reinvested in the company and fed back to our employees.

We owe our success in the industry to our employees. Thanks to our PSP philosophy, we are able to offer our employees a stimulating work environment so that they can in turn offer our customers high-quality services. We pay particular attention to the well-being of our employees and value their contribution to our company.

Our corporate culture

We care about our culture for many reasons, and that is precisely why we pay attention to our behavior, actions and activities in every part of the world. FedEx culture and values ​​have been a cornerstone of our success and development since the beginning of our history in the 1970s. Many companies are content to copy our systems, infrastructure and processes, but what sets us apart is the unique and multifaceted corporate culture that allows us to prevail in the global market.

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