A new home delivery project designed for the city and neighboring countries by the Duc and the Municipality. More than 100 shops in the city center already join. Bergamo smart shopping kicks off on November 28th: purchases delivered to the customer’s home in 90 minutes.
The Bergamo Urban District of Commerce (Duc), in collaboration with the Municipality of Bergamo and Poste Italiane presented on the morning of Saturday 21 November Bergamo Smart Shopping, a home delivery project, the first in Italy, designed ad hoc for the city of Bergamo, the districts and villages closest to the city center. The project will start on Saturday 28 November, and will involve all the commercial activities that have decided to be part of it.
«In a really difficult and uncertain period, like the current one, it is more important than ever to make customers feel safe, comfortable and pampered – explain the promoters -. This is why the Duc proposes a home delivery project to ensure that customers and citizens do not lose the opportunity to make their purchases, having their shopping delivered directly to their home or office. The goal is that with Bergamo Smart Shopping people can reacquire the lightness of shopping and that it can encourage even the most reticent of online purchases, also taking advantage of it to give Christmas gifts ».
«Bergamo Smart Shopping is an experimentation project – explains the president of Duc Nicola Viscardi – which the District has been thinking about for some time and which with the current situation could become strategic for many of our stores.
I believe that this service is a strong differentiating lever compared to other commercial polarities and also to the giants of the Internet: the convenience of home delivery without sacrificing the professionalism of our merchants, a faster service than many platforms and, last but not least, an ecological and sustainable delivery method ».
An ambitious project, which has these main objectives:
– Support the commercial activities in the city, which have been severely affected by the health emergency that hit Bergamo;
– Contribute to making the delivery process more efficient within the Municipality, in terms of reducing the environmental impact through the use of eco-sustainable means;
– Offer retailers the opportunity to acquire a more varied target of customers;
– Improve the shopping experience of end customers.
The service is ambitious, but very simple and immediate and provides for the possibility of delivering, to the applicants’ home, the purchases made in the stores participating in the project and operating in the four areas of Bergamo identified that are part of the outlined perimeter of the Duc: Center, Upper Town, Borgo Palazzo and Borgo Santa Caterina. Using the service is very easy: after the purchase in the store, from the market place, or through the social channels of the merchants themselves, it will be possible to book the delivery of the goods directly to your home, even within the day, through a dedicated delivery service.
With a set minimum cost, standard delivery is free for the customer and takes place within half a day. If you choose the instant delivery method, the shipment will be delivered within only 90 minutes from the order, with a small surcharge that will be borne by the customer. The service is active from Monday to Saturday.
An innovative and environmentally friendly project: all deliveries will be made with fully electric or hybrid vehicles. The delivery service will initially cover the municipalities of: Bergamo, Almè, Azzano San Paolo, Curno, Lallio, Mozzo, Orio al Serio, Paladina, Pedrengo, Ponteranica, Ranica, Scanzorosciate, Seriate, Sorisole, Stezzano, Torre Boldone, Treviolo, Valbrembo , Zanica.
Bergamo Smart Shopping aims high and does not want to be limited only to the city center. In the coming months, the service will also expand to the more peripheral neighborhoods and areas, involving more and more merchants and customers.
There are already over 100 businesses that have joined the service, but their number is certainly destined to increase in the coming days. The participating stores will be recognizable thanks to a special window sticker placed at the entrance of their business.
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