OnePlus 12R Offers Refunds for False Advertising of UFS 4.0 Storage
The OnePlus 12R, a recently launched smartphone, has been making waves in the market with its attractive price tag of $599.99 in the U.S. Packed with impressive hardware, it promised to deliver excellent performance for the money. However, it seems that OnePlus may have misled its customers with false advertising regarding the storage capabilities of the device.
The company marketed the 256GB variant of the OnePlus 12R as featuring the faster UFS 4.0 standard. This claim caught the attention of tech enthusiasts and potential buyers who were eager to get their hands on a device with such advanced storage technology. Unfortunately, it turns out that OnePlus was not being entirely truthful.
Through a series of tests, it was discovered that the OnePlus 12R was actually equipped with the slower UFS 3.1 memory, despite the company’s claims. This revelation left many customers feeling deceived and disappointed. However, OnePlus is taking responsibility for its mistake and has announced that it will be offering refunds to anyone who purchased the 256GB storage variant.
Kinder Liu, OnePlus’s president and COO, took to the company’s community page to address the issue and provide additional details. Liu expressed his regret over the false advertising and emphasized the company’s commitment to its customers. He stated, “We’re still confident that OnePlus 12R lives up to the high expectations you have of our devices, and that you will love it when you try it. But I also hope that our quick action shows that we value our relationship with you, our Community, and has helped restore your trust in us.”
To avail of the refund, users who purchased the OnePlus 12R 256GB variant are advised to contact Customer Service through their usual channels. The refund offer will be available until March 16, 2024, giving customers approximately a month to take advantage of this opportunity. It is important to note that after this date, refunds for the 256GB variant will no longer be issued.
Despite the false advertising, the OnePlus 12R 256GB storage variant still offers incredible value. In addition to the generous storage capacity, the device comes with 16GB of RAM and Qualcomm’s previous-generation Snapdragon 8 Gen 2 chipset. These features make it a compelling option for tech enthusiasts and budget-conscious consumers alike.
While OnePlus’s false advertising may have caused some disappointment, it is likely that the company’s marketing team will exercise caution in making such claims in the future. The incident serves as a reminder that consumers should remain vigilant and verify the authenticity of product claims. With eagle-eyed individuals always ready to scrutinize, companies will need to ensure that their marketing messages align with the actual capabilities of their products.
In conclusion, OnePlus has taken swift action to rectify its mistake by offering refunds to customers who purchased the OnePlus 12R 256GB variant. This demonstrates the company’s commitment to its customers and its desire to restore trust within the community. Despite the false advertising, the OnePlus 12R still offers impressive value for its price, making it a device worth considering for those in the market for a new smartphone.