Apple’s attention to detail, both from a hardware and software perspective, is arguably unmatched. More than most companies, Apple perspires the little things in the larger interest of improving the overall user experience. Every now and then, however, the company presents a questionable design decision that leaves people scratching their heads. For example, an article that is gaining traction on Twitter highlights an original iPhone design that many people have been complaining about for years.
As anyone with an iPhone can attest, handling an incoming call when you’re already on a call isn’t entirely straightforward. As a seasoned iPhone user for over a decade now, I still struggle to get my iPhone to do what I want it to do when a second call comes in.
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The current design of the iPhone for an incoming call
If you are on a call and a new call arrives, users are given three options. They can either decline the incoming call, end the current call and start a conversation with the new caller, or put the first call on hold while they pick up the second.
In theory, it sounds pretty easy. In practice, there is a lot to be desired. For some reason, the options provided by Apple do not work as expected. In my personal experience, every time I put a call on hold and pick up the new call, there is always a problem that comes back to the first one. More often than not, I end up ending both calls.
The tweet about the poor iPhone design that sparked this conversation can be viewed below.
trashiest design ever pic.twitter.com/9ccqcmKju8
– jame (@videojame_) July 7, 2021
The tweet garnered over 325,000 likes and nearly 26,000 retweets. Obviously, this is a frustrating problem that a lot of people have come across.
Is there a solution ?
Is there a solution to this pesky iPhone design problem? Well, a Twitter user named Yanky Perl came up with two ideas worth sharing.
Explore Another Idea, to present the relationship between the two calls that gives more clarity on how a user can proceed before the second call goes to voicemail. pic.twitter.com/J9mJXeHo7s
– Yanky Perl (@YankyPerl) 9 juillet 2021
Both of these seem a bit simpler than Apple’s current implementation.
Fortunately, this is just one rare example of an iPhone design gone wrong. More often than not, Apple’s design choices for iOS are much more intuitive and stylish than what we find on the Android side.
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