/data/photo/2021/08/12/611542ef88d7a.jpg "Official, Toyota Recall 14,777 Raize in Indonesia")
JAKARTA, KOMPAS.com – PT Toyota Astra Motor (TAM) finally officially announced recall for Raize in Indonesia, Friday (11/3/2022). This is claimed to be in line with the activities safety recall by Toyota Motor Corps (TMC).
As explained earlier, the Raize problem in Indonesia is due to an anomaly in the connection fender apron the front. This condition is claimed to cause an abnormal sound when the car passes through a damaged or bumpy road.
Even in its official statement, TAM explained that due to connection anomalies, fender apron, under certain conditions can make the vehicle control becomes difficult to control so that it interferes with the comfort of the rider. The problem is thought to be the result of an imperfect process in manufacturing.
Also read: Toyota Indonesia Will Recall Raize Due to Fender Apron Problems
As for the Raize units that will be recalled for repairs in Indonesia, a total of 14,777 units. The number consists of Raize Type 1.0TS CVT, 1.0TG CVT, 1.0TGM/T, 1.2 G CVT, and 1.2 GM/T with production years between November 2020 to October 2021.
Henry Tanoto, Vice President Director of PT TAM said, all activities safety recall what TAM did including on Raize this time was in line with global initiative from principal Toyota Motor Corp.
“Activity safety recall For certain products, TAM has been doing it for years as a form of our commitment to prioritizing customer safety and security. We are grateful for the fast and active response from customers so far, so far the activity safety recall went well and smoothly,” said Henry in his official statement, Friday (11/3/2022).
It was further explained that starting today TAM has also sent an official notification letter to Raize owners who are affected by the anomaly problem fender apron the. Furthermore, vehicle owners are advised to immediately carry out a vehicle inspection at the airport workshop Toyota official.
Activity safety recall on Raize will include an inspection and repair process that is very easy to do at an official workshop without being charged at all alias free.
The entire network of Toyota repair shops which currently number 73 Body & Paint workshops as well as 297 General Repair workshops spread across all regions in Indonesia are also involved to ensure that customers immediately carry out inspections and repairs.
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Toyota Raize engine room view-
Henry said Toyota apologized for causing inconvenience to Raize owners. However, it is certain that TAM together with the entire Toyota repair shop network are ready to tackle the problems that occur.
Check unit
Not only sending letters, Toyota also informs recall Raize with multiple communication channels. If the vehicle is included in the program, the customer can directly contact the nearest authorized Toyota repair shop or the desired one, for inspection and repair of the vehicle.
In addition, customers can also contact the network outlet nearest Toyota official who is spread throughout Indonesia, and can contact Toyota Customer Care (24 hours) at telephone number 1-500-315 and Whatsapp Toyota at 0811-1500315.
Consumers can also visit Toyota’s official website at www.toyota.astra.co.id/ssc To carry out an inspection, enter the chassis number and then information will appear whether the vehicle is in activity safety recall the.
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Test drive Toyota Raize-
Raize inspections and repairs are claimed to be easy and free. The process takes about 7.6 hours, depending on the condition of the workshop at the time of inspection/repair.
For the process, customers are advised to do booking service in advance, so that the workshop can prepare stalls, technicians, and/or parts to be replaced.
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