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AFP
![The dark clouds over Lufthansa have disappeared, the rescue package ...]()
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The dark clouds over Lufthansa have disappeared, the rescue package …
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keystone-sda.ch
![... also benefits the subsidiary Swiss.]()
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… also benefits the subsidiary Swiss.
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keystone-sda.ch
![Because now for many planes it goes from the stand back to the airfield.]()
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Because now for many planes it goes from the stand back to the airfield.
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keystone-sda.ch
![However, this also means that Swiss must now move forward with the repayment of canceled flights.]()
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However, this also means that Swiss must now move forward with the repayment of canceled flights.
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The Swiss must step on the gas. Not to get the flight schedule up and running again, but to finally reimburse the money for flights that were not carried out. “Now Swiss has no excuse,” frequent flyer Claudio Retica (51) told BLICK.
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Correct! With the rescue of the mother Lufthansa last Thursday, loans of around CHF 1.5 billion can now flow to Swiss and Edelweiss. The contracts have been drawn up and are just waiting to be signed. The consumer protection foundation also put pressure on Friday and demanded reimbursement of the money for flights that were not carried out within six weeks.
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More resources to process the pending
According to an estimate, Swiss’s obligations to its customers could grow to CHF 800 million by the end of the year. The airline did not want to confirm this figure with “NZZ am Sonntag”. To this end, Swiss promises to increase the number of staff who take care of repaying the claims of customers and travel agencies: “The resources are being gradually increased,” the airline told the newspaper.
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This is urgently necessary because in May the parliament tied the loans to conditions: Swiss must have paid the debts to the travel industry by the end of September. Especially since the airline may accumulate new outstanding amounts. Because the flight schedule can only be raised again if travel agencies sell airline tickets – and customers therefore trust that the flights will actually be carried out. (koh)
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