Sami Abdel Raouf (Dubai)
Sheikha Noura Humaid Al Qasimi, Director of the Legal Affairs Department, Acting Director of the Governance and Risk Department at Emirates Health Services Corporation, revealed the development of a legal and contractual mechanism to measure the level of service provision, through which the the institution can evaluate and monitor constantly on a regular basis, noting that this mechanism includes performance indicators, a measure to guarantee the quality of the services rendered to the public by the contractors established with them.
In an interview with Al-Ittihad, he announced the establishment of a legislative and legal structure that would help attract and attract investors to participate in the development of the health sector services affiliated to the Corporation, aiming at the establishment of a national sending policy. of certified academic students and students to study for a bachelor’s or bachelor’s degree, as well as a master’s and doctorate in various fields of health. .
new policies
Al Qasimi said: “The Foundation, in partnership with the private sector, has provided some services, the most important of which are laboratories, radiology and dialysis services in outpatient clinics in Foundation hospitals that provide this service.”
He added: “During the partnership with the private sector, the Corporation has preserved the national frameworks present in these services, as we have put in place the necessary arrangements to ensure the continuity of the work of these citizens in their work and with the same benefits that they were granted ».
He stressed that the most important goal of the partnership with the private sector in providing some of the Foundation’s services is to achieve the highest level of services globally, implementing the vision and strategy of the state and rational government, explaining that these services are evaluated on the basis of data and indicators subject to periodic follow-up and annual measurement, it is also modified according to the results and trends of the country.
It also announced the development of a legal mechanism for the amicable settlement of disputes, preserving the full rights of the auditors or the institution, within the strong legislative and procedural system established by the institution and working to complement or develop the necessary ones. in the next period.
He said the department is working to implement the state’s digital transformation strategy, through the establishment of a special program for decisions to accelerate digital delivery, accuracy and archiving, and are underway. work to launch a legal advisory program in February 2023.
He pointed to the drafting of administrative contracts in implementation of the government’s strategy in the field of partnership with the private sector, noting that the Corporation has drafted many legislations in the field of health service provision, as well as standard comparisons at the local, regional and international and the number of legislations has reached 12 different legislations.
legal projects
The Director of the Legal Affairs Department at Emirates Corporation for Health Services indicated that the department is currently initiating the procedures for the registration of intellectual works, as 2 intellectual works have been approved.
Al Qasimi indicated that the administration worked on the preparation of the organizational structure of the institution in collaboration with the departments concerned, in line with the strategy of the state, separating the legislative and supervisory aspect in the federal health sector, from the operational and executive health care facilities, where the first matter is carried out by the Ministry of Health and Community Protection, regarding the Emirates Corporation for Health Services in the second (operational) part.
He said: “The goal of the entire healthcare industry is to serve the citizen, resident and visitor and, from this point of view, Emirates Health Services Corporation works to provide healthcare services to the highest international standards and of high quality. . ”
He added: “For this, we have worked on contracts between the Foundation and other entities to develop the work system and preserve rights.”
He said the revenue cycle was developed in collaboration with the finance department, noting that among the issues being worked on is that there should be legal representatives in every medical facility affiliated with the institution, especially hospitals, who they represent the legal department of the institution, and therefore we are working to qualify the national legal frameworks to manage this command.
The Director of Legal Affairs at Emirates Health Services Corporation confirmed that Emirates Health Services Corporation wishes to support its skills and executives by improving the working environment and providing the various tools necessary to enable it to compete regionally and globally , and to achieve results that consolidate the position of the healthcare sector in the country and complement its competitive score in the field of accreditations and international competitions.
He stressed that continuing development and keeping pace with the latest global trends in health services legislation and policies fall within the pillars of Emirates Health Services Corporation’s strategy and goals towards promoting health sector development, through a well-designed package of plans, implemented by a qualified elite of functional, administrative and technical skills, in line with the national guidelines and strategies of the state, and to strengthen the position and competitiveness of the health sector at regional and global level.
He affirms that among the issues on which the Foundation is currently focusing, the dissemination of awareness and health legal culture, as an important focus for presenting the legal aspects that govern the relationship to the public and partners.
competitive services
Sheikha Noura Humaid Al Qasimi pointed out that the list of human resources and financial affairs of the institution has been completed in the last period, in collaboration with the relevant departments, and we have taken into account the best local and international experiences and have focused this list on ways to attract the best executives, medical, technical and administrative talent.
Al Qasimi said: “We include among our intermediate goals to enter the competitiveness of quality of service with the private health sector to provide the best health care to the public, which requires that the institution remains attractive for the best national skills and residents, in order to be the best health care provider in the country. ”
He stressed that attracting the best skills and talent is a fundamental and permanent strategic goal for the organization’s plan and aspirations, and therefore we are working to provide policies and regulations to achieve this strategic direction.
