Kiramune Presents TETSUYA KAKIHARA LIVE TOUR 2023 Wanna make you SMILE SNS style clear card set (Tokyo ver.) Notice regarding exchange support
Thank you very much for your patronage of our products.
As we announced the other day, Kiramune Presents TETSUYA KAKIHARA LIVE TOUR 2023 Wanna make you SMILE
For customers who purchased the SNS-style clear card set (Tokyo version) sold at the Tokyo performance at Ebisu The Garden Hall on Saturday, November 4th, we will exchange it for a product with the correct description. .
We apologize for the inconvenience, but please fill out the exchange form or contact our customer center.
Once again, we deeply apologize for the great inconvenience and concern we have caused to our customers and everyone involved.
In order to prevent something like this from happening again, we will further strengthen our quality control and strive to prevent it from happening again.
We look forward to your continued patronage.
remember
■Applicable performance
Tokyo performance: Saturday, November 4, 2023
Venue: Ebisu The Garden Hall
■Shipping
・SNS style clear card set (Tokyo ver.)
■Erroneous description
Venue name notation
Incorrect) EBISU The Garden Hal
↓
正)The Garden Hall
■Exchange method
Please enter your delivery address information using the form below.
https://forms.gle/JQiZqacco1Mqi28d9
■Form input period
~Until Wednesday, November 15, 2023, 23:59
*Applications cannot be accepted after the above period ends.
■Expected delivery date of replacement product
Delivery of the new SNS style clear card set (Tokyo version) is scheduled for early December.
At the time of delivery, we will exchange the eligible item for you, so please have the eligible item ready while waiting.
Contact information regarding product exchange
Kiramune Official Goods Store
support_kiramune@official-goods-store.jp
Noon – 17:00 (excluding Saturdays, Sundays, holidays, and New Year’s holidays)
*The personal information you provide will be used only for this matter and will not be used for any other purpose.
Kiramune Presents TETSUYA KAKIHARA LIVE TOUR 2023 Wanna make you SMILE SNS style clear card set (Tokyo ver.) Apology and request regarding incorrect information
that’s all