It may happen that you receive messages from Enel Energia or other electricity suppliers, but how to tell if they are true or not
Italy is the European country where the met online they have grown the most from 2021 to today. This is demonstrated by a study conducted by InvestinGoal, which demonstrates that this leads to a loss of over 2,000 euros for each citizen.
Although we are not the country where they take place anymore online scams, the growth of cybercrime after the pandemic has undergone an incredible surge. To prove it, the report presented by the State Police in 2021 which attests to a 27% growth in scams aimed at stealing personal data.
The pandemic has accelerated a process that was already growing: social isolation and loneliness. This created the perfect conditions for scammers who have targeted the most fragile people and who have less feeling for technology. It is estimated that in the world, there are 260 million scams every year with losses estimated at around 41.3 billion euros.
In an increasingly digitized world where we can manage bank or postal accounts, domestic users and purchase any type of good or service, the problem has become understanding how to defend oneself. Whether it is phishing, spyware, ransomware e social engineeringthe scam is always around the corner.
What to do if you receive a message from Enel Energia
Raise your hand, who has never received an email in which an elderly heiress asks us for our account details with the promise of naming us her heirs. Or who, perhaps, has received an urgent notice from a bank where you don’t even have an account. This phenomenon calls phishing and consists of trying to convince people to provide their personal data by posing as a trustworthy body. Phishing is a variant of fishing which in English means to fish, the term is used because, as in fishing, a bait is thrown waiting for someone to bite.
It’s news these days of a message reached many consumers in the name of Enel Enegia. The text message invites you to provide your personal data in a subtle way and mentions: “Dear customer, your payments are not regular. To avoid supply suspension, we have dedicated a free PEC Infocert box where you can check your payment deadlines. To access it click here”. A toll-free number or email is also provided in the message. It goes without saying that we are in a clear case of phishing.
Defend yourself against phishing attempts it’s not difficult, just stay focused, don’t get caught up in anxiety and think before you act. In fact, any service provider, from gas to electricity, as well as any credit institution, be it the bank or the post office, make toll-free numbers available. To verify the authenticity of a communication, simply retrieve the toll-free number that we find on bills or other documents. Obviously avoid taking numbers from messages you suspect. By calling you can easily verify and avoid incurring unpleasant inconveniences. The Enel websitefor example, has a special area dedicated to online scams.
