Home » Business » Nishi-Nippon Railroad Implements New Payment Policy for Hakata-go Night Express Bus as Nuisance Behavior Increases

Nishi-Nippon Railroad Implements New Payment Policy for Hakata-go Night Express Bus as Nuisance Behavior Increases

Nishi-Nippon Railroad (Nishitetsu, Fukuoka City) is paying at the same timing as the reservation for the night express bus “Hakata-go” that makes a round trip between Fukuoka and Tokyo once a day, citing frequent occurrences of “nuisance” related to reservations. From August 2023, we will start responding to requests for

Until now, if you made a reservation on the website, you could make a payment on the website or at a convenience store within three days, including the reservation date.

“Hakata” operated by Nishitetsu.It takes more than 14 hours to connect Fukuoka and Tokyo.

Introduced as “King of Midnight Bus” in “How about Wednesday?”

Hakata started operation in 1990. At the time, it was known as the night express bus with the longest mileage in Japan, and was introduced as the “King of Midnight Buses” on the popular local variety show “How about Wednesday” (Hokkaido TV).

The vehicle that is currently running was introduced in 2020, the 30th anniversary of the race, and runs 1,097 kilometers in over 14 hours. 22-seater, 4 seats are private room type “premium seats”. The remaining 18 seats are “business seats” with three independent rows.

In the past, if payment was not made within 3 days, including the reservation date, it was automatically canceled. On the other hand, in the future, it will be necessary to make “same day payment at the time of reservation” for website payments, and “payment by 24:00 on the day of reservation” for convenience store payments. If payment is not made by 24:00, it will be automatically canceled as well. If you have been automatically canceled 5 times or more, your account will be suspended.

Nuisance behavior increases after the introduction of “dynamic pricing”

According to Nishitetsu’s public relations department, nuisance behavior has increased since April 2021, when a system called “dynamic pricing,” in which fares fluctuate according to demand, was introduced to the Hakata. It is possible that some people made a reservation and did not make a payment, but waited and waited, such as observing fares for other dates.

This measure applies to reservations made after October 1st. Reservations for October 1st have already been accepted from August 1st.

Nishitetsu has introduced dynamic pricing to Nagoya Line “Dontaku” and Kagoshima Line “Sakurajima” from the spring of 2010, but only Hakata is conspicuous. For this reason, the company says it has no plans to expand the scope of this measure to other than the Hakata.

Regarding these empty reservations, a man in his 40s was sent to the prosecutor’s office on suspicion of obstruction of business by fraudulent means, accusing him of repeating automatic cancellations more than 9,000 times without paying for the limited express Romancecar on the Odakyu Electric Railway.

(Hiroshi Kudo, J-CAST News Editorial Department)

2023-08-20 07:00:00
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