Here at Nintendo Connect, the so-called joy-con drift problem has been dealt with many times. A class action lawsuit was filed in the United States last year, Nintendo commented on the problem and even repaired Joy-Con free of charge, regardless of warranty status – but only in America.
Nintendo was asked about the current situation during a finance meeting in a question and answer section and a questioner wanted to know what Nintendo is doing to improve the product. Kotaku provides us with an English translation of the response from President Shuntaro Furukawa:
Regarding the Joy-Con, we apologize for any trouble caused to our customers,” said Nintendo president Shuntaro Furukawa. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.
He apologizes on behalf of Nintendo for the anger caused by their customers’ Joy Con drift problem. They want to continue to improve their products, but since Joy-Con is currently part of an ongoing class action lawsuit in the United States, he doesn’t want to name any specific plans at this time.
It remains to be seen what will come out at the end of the class action lawsuit and whether Nintendo plans to compensate all affected customers accordingly or how the problem will develop in the future!
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