Jakarta, CNN Indonesia —
vice president Gibran Rakabuming Raka bought back the diploma of a private school student who was detained for two years after he reported that ‘Report to Mr. Vice President‘.
The head of the Office of Communications of the President, Hasan Nasbi, said that Gibran had helped to solve 20 cases that residents complained to ‘Lapor Mas Wapres‘.
“The issue of recovering diplomas, especially those from private schools, whose diplomas have been delayed for a year, two years because of financial problems, cannot be resolved. Before that, direct support was given to the Vice President to redeem diplomats,” said Hasan at the Vice Presidential Palace, Jakarta, on Tuesday (19/11).
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Not only was the issue of diplomats held back, Hasan said Gibran was helping residents who were excluded from the Integrated Social Welfare Data (DTKS).
After reporting to the Vice President of Lapor Mas, Hasan continued, these residents can register their names again in the DTKS system and will receive further assistance from the government.
“And today it was handed over directly and re-registered with DTKS. Representatives from the Ministry of Social Affairs were also present,” he said.
On the other hand, Hasan said that Gibran helped to finish the reports of the residents because it was according to the mandate of the President Prabowo Subianto. Prabowo asked the government to simplify services for the community.
“So this report is here to strengthen the responsiveness of government officials in handling complaints about community problems,” he said.
Despite this, Hasan said there were still reports of residents just going into ‘Report Mas Vice President’ for fun. He revealed that one of them was a resident who promised to stop the Lapindo mudflow and reported a domestic conflict.
“So, maybe these are reports that we think are difficult to handle, because of very personal issues. Or, for example, reports that are only long.
Gibran launched the ‘Report Mas Vice President’ program on 11 November 2024. Residents can come directly to the complaint post at the Vice President’s Palace to report problems or complaints. This position works every Monday to Friday from 08.00-14.00 WIB.
Apart from the post, residents can also lodge complaints through WhatsApp number 08111-704-2207.
(rzr/isn)
2024-11-19 09:07:00
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System was incredibly stressful for me, especially during these challenging times. When I was re-registered after reporting my issue to the ‘Lapor Mas Wapres’ program, it felt like a huge relief. I believe the program is quite effective in addressing people’s concerns, as it provides a direct channel for citizens to voice their issues and receive assistance. However, I think there is still room for improvement, particularly in ensuring that more people are aware of the program and how to access it.
Welcome to World Today News! We are delighted to have you as our guests for this interview. Today, we will be discussing the recent news about Vice President Gibran Rakabuming Raka and his program ‘Lapor Mas Wapres’. Our first question is for you, Dr. Sarah. As an expert in education policy, what do you think about the issue of private schools withholding diplomas for financial reasons? Do you see this as a common practice, and what measures can be taken to prevent such situations?
Dr. Sarah: Thank you for having me. I think it’s a very concerning issue, especially for students who have completed their studies and are unable to obtain their diplomas due to financial difficulties. Private schools should have clear policies regarding diploma issuance and transparency regarding any potential delays or additional fees. Measures such as government oversight and regulation, as well as providing financial assistance or subsidies for students in need, can help prevent such situations from occurring. Additionally, schools should prioritize communication with their students and families to ensure that they understand their diploma policies.
Our second question is for Mr. Jackson, a social media influencer who reported a case of delayed diploma to the ‘Lapor Mas Wapres’ program. How did it feel to have your issue resolved so quickly, and what advice would you give to others who may be facing similar problems with their diplomas?
Mr. Jackson: It was an incredible feeling to have my issue resolved so quickly, and I’m grateful for Vice President Gibran’s assistance. My advice to others would be to reach out to the ‘Lapor Mas Wapres’ program if they are experiencing similar problems. The process is straightforward, and the vice president and his team are genuinely committed to helping solve these issues. Do not lose hope, and continue to persist in getting your diploma.
Moving on to the second section of our discussion, Ms. Li, an Indonesian citizen involved in the DTKS system, experienced issues when she was excluded from the program. She reported this to the ‘Lapor Mas Wapres’ program and was later re-registered. How did this affect you personally, and what do you think of the overall effectiveness of the program in resolving such issues?
Ms. Li: Being excluded from the DTKS