New Grievance Mechanism for Non-public Medical Facilities in Northern Emirates of UAE: Ministry of Well being Introduces On-line Submitting System

Dubai: The Ministry of Well being has launched a brand new mechanism for submitting complaints in opposition to non-public medical facilities within the northern emirates of the UAE. This shall be accessible on the Ministry’s web site and cellular software.

The Ministry of Well being has established a facility to tell the Ministry if there are complaints in opposition to non-public medical facilities in Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah. Complaints shall be accepted not solely in opposition to medical establishments but additionally in opposition to the medical and technical workers via the brand new system of the Ministry of Well being and Prevention.

In response to officers, there shall be amenities for lodging complaints on the ministry’s web site, cellular software, buyer care facilities and happiness in numerous areas together with Dubai.