[Brève] This Thursday, October 17, 2024, the <a href="https://www.world-today-news.com/lapeyre-trustable-manufacturer-and-distributor-of-kitchens-bathrooms-and-carpentry-products/" title="Lapeyre: Trustable Manufacturer and Distributor of Kitchens, Bathrooms, and Carpentry Products”>Lapeyre Group announced in a press release the appointment of Isabelle Jambon to the position of Director of the Lapeyre Network.
Isabelle Jambon thus joins the group’s Executive Committee with the mission of leading the network of 124 stores in mainland France and supporting all sales teams. It maintains the scope of the customer experience. The challenge of this appointment is to put the customer at the center of the brand’s strategy by creating synergies between commerce and services.
A career in retail
Isabelle Jambon began her career at Darty, as Sales Manager before becoming director of the remote sales center. In 2005, she joined Kpark as call center director and managed projects related to customer knowledge.
In 2017, she joined the Lapeyre group as Director of Customer Experience. Today, she takes on the role of Director of the network. “I am very happy to take on this new challenge within the Lapeyre Group. My goal is to give new impetus to customer culture within our sales force. Put the customer at the center of our concerns and ensure we support them as best as possible in their projects. » comments Isabelle Jambon.
His background and expertise in digital transformation projects and process optimization are all assets to place Lapeyre commerce in a new dynamic.
