[New book]“Severe Accidents and Inappropriate Childcare Responses by Childcare Providers” (Author: Kaname Law Corporation, Attorneys Hirotoshi Hatayama, Akira Yonezawa, Tomomi Nakano, Katsuhiro Minamikawa) Released on November 11, 2024

Kaname (Location: Osaka Office), a law firm specializing in the welfare industry such as the childcare and childcare industry, has a rich track record and experience in providing advisory support in the legal field for childcare and childcare facilities (kindergartens, nursery schools, certified child care centers, etc.) nationwide. – Kita-ku, Osaka / Tokyo office – Chiyoda-ku, Tokyo / Fukuoka office – Hakata-ku, Fukuoka) Lawyers (Hirotoshi Hatayama / Akira Yonezawa / Tomomi Nakano / Minamikawa) Katsuhiro) has released a new book, “Severe Accidents and Inappropriate Childcare Responses by Childcare Providers” (Publisher: Chuokeizaisha) on November 11, 2024.

We at Kaname, a law firm, have unfortunately been involved in many emergency situations from the standpoint of kindergartens, such as serious accidents in which children lost their lives and cases of inappropriate childcare. I decided to publish this book after facing a situation that “should not have happened” and searching every day for ways to realize “safe and secure nursery management.” The nursery school business is essential infrastructure for the parents living in the community, the staff working at the nursery school, and by extension, Japanese society as a whole. I would like to deliver the know-how described in this book to as many people involved in nursery management as possible.

If you read this book, you will be able to understand “What should you do as an initial response when an accident occurs in a park?” , what should I respond to inquiries from the press? , What should I prepare to prevent confusion at the parent information session? It is now possible to prepare in advance to respond in the event of a “serious accident/inadequate childcare”, such as “serious accident/inadequate childcare”, and it is also possible to respond calmly when a “serious accident/inadequate childcare” actually occurs. Masu. The book comes with the bonus of a format that can be used immediately during parent information sessions.

1. What kind of book is “Response to Serious Accidents and Inappropriate Childcare by Nursery School Operators”?

This book is based on specific stories of serious accidents and inappropriate childcare, and comprehensively explains everything from initial response, how to deal with various parties involved, how to formulate measures to prevent recurrence, and how to prepare in advance. I am.

●What should be done as an initial response when an accident occurs in the park?

●What should I respond to inquiries from the press?

●What should I prepare to prevent confusion at the parent information session?

A lawyer specializing in the welfare industry provides easy-to-understand explanations in “Q&A”.

As a lawyer, I support kindergartens in cases of serious accidents and inappropriate childcare, and when these emergencies occur, I find cases where chaos occurs, day-to-day management of the kindergarten is neglected, and staff members are burdened with heavy burdens. I’ve seen many. By explaining in detail what kind of response is necessary based on actual serious accidents and inappropriate childcare cases, it will lead to practical in-school training and enable safe and secure nursery management. I wrote this book with this in mind.

This book contains specific stories about how to respond to serious accidents and inappropriate childcare, how to respond to emergencies in the event of an occurrence, how to respond to the parents of victimized children, the parents of children enrolled in kindergarten, the media, the government, the police, and other related parties. In addition to providing explanations based on the above, it also thoroughly describes how to build an organization in advance.

By reading this book, you will be able to understand what to think about and how to act as a school when an emergency actually occurs, and how to prepare for serious accidents and inappropriate childcare. You can get the whole picture. By placing a specific story at the beginning of each chapter, this book allows students to visualize the situation and learn how to respond as if it were their own, and can also be applied to in-school training. Serious accidents and problems with inappropriate childcare can occur no matter how hard you try to prevent them.

By reading this book, please use it as an opportunity to reconsider how you should prepare for the worst case scenario and what you can do on a daily basis.

Three unique characteristics of nursery school operators: “Response to serious accidents and inappropriate childcare”

“Unique” feature 1: Specific explanations tailored to the case that can be provided by a law firm specializing in welfare.

As a law firm specializing in welfare, Kaname Lawyer Corporation has responded to many serious accidents and inappropriate childcare cases. This book provides detailed and specific explanations based on this experience.

“Unique” feature 2: Perspective that is always close to childcare providers

Because Kaname is a law firm that consults many childcare providers, we are able to provide advice for resolving cases from a perspective that is close to everyone in the childcare and childcare settings.

Unique feature 3: Comes with a format that can be used immediately at the parent information session.

You can download forms that can be used immediately during parent information sessions. This is an easy-to-use and practical format that can only be found at Kaname, a law firm with extensive experience in dealing with legal matters.

2, Table of contents of this book

The table of contents of this book is as follows.

●Foreword

●Story 1 Serious accidents happen suddenly

1. What is the difference between responding to serious accidents and responding to inappropriate childcare?

●Story 2 The garden falls into chaos

1 Overall picture of serious accident response

Column: When responding to a serious accident: A perspective that should never be lost

2. Importance of an accident response manual

3 Immediate response after the accident ① Relief measures for kindergarten children (importance of training)

Column: Serious fatal accident caused by incomplete manual

4. Create a briefing sheet quickly.

5 Immediate response after the accident ② Apology to the victim’s family

6 Immediate response after the accident ③ Report to the victim’s family

Column: There was an apology, but there was no report, and the bereaved family is furious

7 Immediate response after the accident ④ Other responses ~Sharing information with staff/Responses to parents of children and media outlets, etc.~

8 Overview of responses to related parties

9 Responses from related parties ① Responses to parents of children attending kindergarten ~ Individual guardian support ~

10 Responses from related parties ① Responses to parents of children in kindergarten ~ Parents briefing session (overall picture)

11 Responses from related parties ① Responses to parents of children in kindergarten ~ Parents briefing session (preparation)

12 Responses from related parties ① Responses to parents of children in kindergarten ~ Parents briefing session (operated on the day)

13 Responses to related parties ② Responses to the police

14 Responses to related parties ③ Responses to the government ~Report~

15 Responses to related parties ③ Responses to the government ~Audit~

16 Correspondence with related parties ③ Verification Committee ~ What is the Verification Committee? ~

17 Correspondence with related parties ③ Verification Committee ~ Hearing from the nursery school side (call version) ~

18 Correspondence with related parties ③ Verification Committee ~ Hearing to the veranda (on-site verification edition) ~

19 Responses to related parties ④ Responses to news media

20 Responses from related parties ④ Responses to news media ~How news media come for interviews~

Column: How to respond to news media coverage, photography, etc. of Kaname Lawyer Corporation

Column: Recent news

21 Responses to related parties ⑤ Responses to staff

22 Responses to related parties ⑥ Responses to insurance companies

23 Let’s create an accident verification report!

24 Preparation of accident verification report ① Condition of the nursery school at the time of the accident

25 Preparation of accident verification report ② Status of the child up to the accident

26 Preparation of accident verification report ③ Situation on the day of the accident

27 Preparation of accident verification report ④ Progress of the accident

28 Preparation of accident verification report ⑤ Analysis of accident cause

29 Preparation of accident verification report ⑥ Examination of recurrence prevention measures

30 Accident Compensation Response ① How to Calculate Compensation Amount

31 Accident compensation response ② Importance of provisional payment

32 Compensation response for accidents ③ Prompt presentation of compensation

33 Concept of punishment of related officials

Column: Responding to online reviews

●Story 3 “Suspected abuse?” The school falls into chaos due to a mistake in its initial response

1 Overall picture of inappropriate childcare response

2 Initial response to inappropriate childcare ① Formulation of basic policy

3 Initial response to inappropriate childcare ② Contact relevant departments

4 Investigation of facts ① General discussion

5 Investigation of facts ② Collection of objective materials

6 Investigation of facts ③ Hearing

7 Investigation of facts ④ Method of determining facts

Column: Cases of failure in inappropriate childcare

8 Dealing with insurance companies

9 Disposition of persons involved

Column: System changes due to serious accidents and discovery of inappropriate childcare

10 Creating a report

11 Consider measures to prevent recurrence

12 Report to related parties

Column: Inappropriate childcare and general briefing session

Column: Responding to scandals other than inappropriate childcare

●Story 4 The worries of the second president (45 years old)

1 Why is a mission/vision necessary?

2 Formulation of corporate mission and vision based on specific examples

3 Demonstration of leadership by staff

4. Author profile introduction

・Author: Hirotoshi Hatayama

・Affiliated office: Kaname Lawyer Corporation Representative Attorney

・Biography:

2004 Graduated from Nara Prefectural Unebi High School

2009 Graduated from Kansai University Faculty of Law, Department of Law

2011 Completed Tohoku University Law School (Juris Doctor)

2013 Registered as a lawyer (66th term) Joined Brace Law Office

2015 Opened Law Office Kaname (currently Kaname Lawyer Corporation)

As a social infrastructure, the nursery school business must continue to operate no matter what kind of emergency situation we find ourselves in. Under such circumstances, all those in charge of managing the nursery school have to think about how to deal with the simultaneous influx of media, government, police, etc., while being close to the children who have been affected and their guardians. It’s bothering me.

Kaname, a law firm specializing in welfare, has a mission of “making welfare workplaces easy to work in the norm,” and has responded to numerous serious accidents and inappropriate childcare cases.

In this book, we have written down the collective knowledge of Kaname, a law firm that we have accumulated while providing support from the garden’s perspective.

To all the people in charge of operating a nursery school who want to be prepared for emergencies on a daily basis, and to everyone involved in the operation of a nursery school who is struggling with how to respond in the event an emergency actually occurs, This is a book that you should definitely pick up. I hope this book will be of help to you.

・Main lectures/training instructors, etc.:

Sponsored by Kurashiki Civic Nursery School Council, a public interest incorporated association

Learn from case studies: “Basic knowledge about harassment that managers should know”

Sponsored by the National Private Childcare Federation, a public interest incorporated association

Lecturer at the 7th subcommittee of the 48th Childcare Comprehensive Training Session “Responding to childcare accidents and scandals – 3 points to keep in mind”

Sponsored by Yubisui Tax Accountant Corporation

FY2020 Training Session for Directors and Operators “Practice and Explanation of Responses in Cases of Serious Accidents and Inappropriate Childcare”

Sponsored by Susono City, Shizuoka Prefecture

“Learning from case studies: Practice and explanation of how to respond to childcare accidents and inappropriate childcare”

Sponsored by Fuji City, Shizuoka Prefecture

“Learning from case studies: Practice and explanation of how to respond to childcare accidents and inappropriate childcare”

Sponsored by Saga City Private Nursery Association

“Practice and explanation of how to deal with parents who repeatedly make demands that exceed the limit”

etc., many training results

・Author: Akira Yonezawa

・Vice Representative Attorney, Kaname Lawyer Corporation

・Biography:

2006 Graduated from Osaka Prefectural Nagao High School

2010 Graduated from Doshisha University, Faculty of Law, Department of Law

2012 Completed Kobe University Law School

2013 Registered as a lawyer (66th term)

2015 Opened Law Office Kaname (currently Kaname Lawyer Corporation)

Up until now, I have been working on troubleshooting problems at daycare centers. Among these, the number of inquiries regarding serious accidents and inappropriate childcare has been increasing recently. Both issues have been widely covered by the media, and combined with this, we are witnessing a situation where the entire park is thrown into chaos. In particular, I feel that the problem is becoming more serious due to insufficient involvement of experts and the fact that the nursery school did not know how to respond appropriately.

Serious accidents and inappropriate childcare should never occur, but even if these unfortunate situations occur, the school must continue to operate. The purpose of this book is to specifically describe the appropriate response methods in the event that such situations occur, and to return the park operations to normal as smoothly as possible. I hope that this book will help create a safe working environment for those who work at kindergartens, and help children lead healthy kindergarten lives.

・Main lectures/training instructors, etc.:

A certain school corporation – Training on personal information protection

A school corporation – Training on abuse and inappropriate childcare

A school corporation – Customer harassment training

A certain social welfare corporation – Training on abuse and inappropriate childcare

A certain social welfare corporation – Training on labor issues

etc., many training results

・Author: Tomomi Nakano

・Affiliated office: Kaname Lawyer Corporation Attorney

・Biography:

2006 Graduated from Tokushima Prefectural Tokushima Kita High School

2009 Graduated from Kagawa University Faculty of Law

2012 Completed Osaka University Law School (Juris Doctor)

2013 Registered as a lawyer (66th term) Joined Toshio Suzuki Law Office

2016 Joined Law Office Kaname (currently Kaname Law Corporation)

When a serious accident or problem with inappropriate childcare occurs, the nursery school site becomes an emergency situation in an instant, and not only the person in charge of operation of the nursery school but also all the staff are exhausted both physically and mentally. In particular, employees who are actually involved in a serious accident or inappropriate childcare experience receive a strong psychological shock and are pushed to the point where they are unable to continue their work.

In the cases where we have responded to serious accidents and inappropriate childcare, we have actually gone to the sites and provided support to the management managers and staff. I feel that it is extremely important for operational managers and employees who are in a state of anxiety and confusion to have guidance on what will happen next and what to do next.

We hope that by having this book handy, it will serve as one of your guidelines in the event of an emergency.

・Author: Yoshihiro Minamikawa

・Affiliated office: Kaname Lawyer Corporation

・Biography:

2005 Graduated from Nada Private High School

2010 Graduated from the Faculty of Law, University of Tokyo

2012 Completed Kobe University Law School

2014 Registered as a lawyer (67th term) Joined Tokunaga Matsuzaki Saito Law Office

2022 Joined Kaname Law Corporation

2023: Master of Business Administration (MBA), Trinity St. David’s School of Management, University of Wales, UK

Personally, my daughter was a great help to a nursery school, and I have a strong desire to make childcare facilities even a little better, so I respond to inquiries from nursery school operators from all over the country every day.

When I give seminar lecturers, I always say, “No matter how well day-to-day school operations are, serious accidents and inappropriate childcare can suddenly occur.In that sense, they are man-made disasters” similar to natural disasters such as earthquakes. That’s why it’s important to create a manual and conduct training during normal times, just as you would during a natural disaster. This book has been compiled based on our knowledge about the “points to always keep in mind.”

If this book leads to even the slightest improvement in Japan’s child care industry, it will be a great blessing to the author and a lawyer specializing in the child care industry.

・Main lectures/training instructors, etc.:

Next generation training study session

“Three points to keep in mind when dealing with scandals in facility management”

Oita Prefecture Private Childcare Council 2020 Auditor/Principal Training Session

“Emergency response points that childcare providers should know – Everything about responding to harassment and scandals”

Private School Labor Relations Research Association 2023 SRK Private School Labor Relations Regular Seminar

“Risk management and organizational management in educational settings”

Kanoya City Nursery Association Chief Nursery Teacher Training

“-Learning from cases–Practice and explanation of dealing with serious accidents and inappropriate childcare”

Japan Childcare Association Fukuoka City Branch School Director/Chief Nursery Teacher Training Session

“Response and countermeasures to customer harassment at nursery schools”

Private School Labor Relations Research Association 2024 SRK Private School Labor Relations Regular Seminar

“Measures and preparations for student guidance and parent response – taking into account countermeasures –”

Corporate internal training

“Points to note when dealing with hard complaints in educational settings”

Corporate internal training

“Theory and practice of inappropriate childcare and complaint handling”

etc., many training results

5, About this book

・Book title: Childcare provider’s response to serious accidents and inappropriate childcare

・Author: Attorney Hirotoshi Hatayama, Akira Yonezawa, Tomomi Nakano, Katsuhiro Minamikawa

・List price: 2,970 yen (tax included)

・Publisher: Chuokeizaisha

・Publication date: November 11, 2024

・ISBN code: 978-4-502-51461-6

6. About “Kaname Lawyer Corporation”

・Office name: Kaname Lawyer Corporation

・Representative: Hirotoshi Hatayama

・Corporate site:

・Useful legal information site for the childcare and childcare industry “Kaname Childcare and Childcare Research Group”:

·address:

Osaka office:

Nishitenma Naito Building 602, 4-1-15 Nishitenma, Kita-ku, Osaka, Osaka Prefecture

Tokyo office:

BIZSMART Kanda Toyama-cho 306, 7 Kanda-Toyama-cho, Chiyoda-ku, Tokyo

Fukuoka office:

Hakata Kojiya Ban Building 401, 10-5 Shimokawabata-cho, Hakata-ku, Fukuoka City, Fukuoka Prefecture

·inquiry:

Tel: 06-6361-2200

Email form:contact/