NCR Outage Caused By BlackCat/ALPHV Ransomware Attack on Aloha POS Platform

Once again, the hospitality industry has fallen prey to a ransomware attack. NCR Corporation, one of the leading providers of point-of-sale (POS) technologies to restaurants across the world, recently suffered an Aloha POS outage after being hit by the BlackCat ransomware. This attack has not only disrupted the operations of NCR’s customers but has also exposed the vulnerability of the hospitality industry’s information technology infrastructure to cyberattacks. In this article, we delve deeper into the incident, the impact it has had, and the measures that can be taken to prevent such attacks in the future.


NCR, a technology consulting company providing digital banking, POS systems and payment processing solutions for different industries, has experienced a ransomware attack on its Aloha point of sale platform. The cyber attack was claimed by the BlackCat/ALPHV gang, and after a few days of silence, NCR confirmed the outage was due to the ransomware attack. According to a threat actor, this attack only impacted specific hospitality customers and ancillary Aloha applications, but some Aloha POS customers have reported significant business operation issues on Reddit. NCR has reported the attack to law enforcement and stated that they have a clear path to recovery and are working to restore full service for their customers. However, the recovery process tends to take a lot of time to resolve securely. The BlackCat/ALPHV gang has claimed the attack on NCR and announced that they have credentials for NCR’s customers that will be published if a ransom is not paid. This particular ransomware gang has grown into one of the most significant ransomware groups that are responsible for hundreds of attacks worldwide.


As NCR recovers from the BlackCat ransomware attack that caused an Aloha POS outage, it’s a sobering reminder of the importance of cybersecurity for all businesses. The consequences of a cyberattack can be devastating, causing financial loss and damage to reputation. It’s crucial for businesses to invest in robust cybersecurity measures to protect themselves and their customers’ sensitive information. In the aftermath of this event, NCR’s response and transparency have been commendable, and it remains to be seen how they will improve their security measures going forward. But one thing is certain: cyber threats are not going away, and businesses must remain vigilant to stay ahead of them.