Mother and daughter lose discrimination action against Brown Thomas over ‘no-mask’ row

A mother and daughter who refused to wear face masks in a luxury store in Ireland have lost their discrimination claim. The high-end department store, Brown Thomas, requires all customers to wear masks in line with pandemic restrictions. The case sparked controversy in the country, with some expressing outrage at the refusal to adhere to health guidelines. This article delves into the details of the case and highlights the importance of following COVID-19 regulations in public places.


Brown Thomas, the high-end retailer, has won a discrimination action brought against them by Elizabeth Torneria-Fuentes and her daughter, Victoria Torneria-Fuentes. The two women, who have disabilities, were barred from collecting their €4 click and collect order at the Limerick store in October 2021 for not wearing face masks and not providing proof of their medical conditions for exemption. The women filed discrimination claims on the grounds of disability under the Equal Status Act against Brown Thomas Arnotts Ltd, but the Workplace Relations Commission adjudicator, Moya de Paor, found the claims to be unfounded. According to de Paor, Brown Thomas was not made aware of the nature of their disabilities, and there is no evidence that the store failed to provide reasonable accommodation for their disabilities.


In conclusion, the recent decision of a mother and daughter losing their discrimination claim against Brown Thomas store highlights the importance of following safety protocols to ensure the health and wellbeing of everyone in the community. While personal beliefs and opinions are valid, it is imperative that we prioritize the safety of ourselves and those around us. As we continue to navigate through the pandemic, let us remember to be respectful and considerate towards others and abide by the guidelines set in place.