Credit and debit processing company Moneris confirmed it experienced a network outage on Saturday following widespread reports of issues with customer payment terminals in several parts of Canada, including B.C., Winnipeg and Ontario.
In an email to CBC News, the company said the outage lasted about an hour and a half.
“Earlier this afternoon, Moneris experienced an intermittent network outage that impacted our customers’ ability to process transactions for approximately 90 minutes,” a spokesperson said in the email.
“We have resolved the network outage and returned transaction processing to normal. Merchants may experience some slowdown in transactions while systems catch up.”
Moneris did not say how widespread the outage was. People posting on X, the social media platform formerly known as Twitter, reported problems in several parts of Canada, including B.C., Winnipeg and Mississauga, Ontario.
The outage also prompted BC Ferries to issue a travel advisory due to issues on board its fleet.
#BCFHeadsUp Due to a service outage at Monaris, our terminals are unable to accept debit or credit cards. Our team is currently working on a temporary solution. We thank you for your patience.
BC Ferries has since reported that the issues have been resolved.
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2023-09-23 18:55:54
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