Jakarta –
Service Mobile Banking BCA encountered an error alias this afternoon. Executive Vice President Secretariat & Corporate Communication of BCA, Hera F. Haryn, admitted that there were problems with the mobile banking service.
Hera apologized for the inconvenience. He stated that his party was carrying out recovery and repairs as quickly as possible for the problems that occurred.
“In connection with the problems with BCA mobile this afternoon, we apologize for the problems and inconveniences that occurred. We can convey that BCA is trying its best and as quickly as possible to carry out the recovery and repair process,” said Hera in a statement, Monday (1/8). /2022).
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For information, Hera stated that customers can still make financial transactions through other payment channels opened by Bank BCA. Such as internet banking (KlikBCA), myBCA application, EDC BCA and ATM BCA.
He also appealed to customers to be careful of fraudulent modes that could occur and on behalf of Bank BCA.
“On this occasion, we also urge BCA customers to always be careful of various fraud modes on behalf of BCA. Always maintain the confidentiality of your banking data,” said Hera.
Previously, the BCA Mobile Banking application had an error. Users are starting to complain that they can’t make transactions this afternoon.
“You can’t make transactions this afternoon, instead a notification 205 appears and suddenly exits the application,” said one of the BCA Mobile Banking users, Sarasina.
On Twitter, complaints also began to appear a lot. Many netizens are wondering if the BCA Mobile application has an error.
“Biuh @HaloBCA bca mobile is there an error, or is it a maintenance song?” revealed the account @sul********wan on Twitter.
Watch Videos”Easy Ways to Change Bills into Light Installments via BCA Mobile“
[Gambas:Video 20detik]
(hal/eds)
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