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Missed appointment: panel doctor has a lawyer collect the cancellation fee

Younger men in particular are increasingly making appointments with the doctor, which they then fail to keep. A psychiatrist explains how, if necessary, he and a lawyer can even collect the cancellation fee.

SN/IMAGO/Westend61

Time and time again, patients let their doctor’s appointments go by unexcused.

Patients have to pay a cancellation fee of up to 40 euros for missing an agreed appointment with the general practitioner Naghme Kamaleyan-Schmied without an excuse. She runs a health insurance practice in Vienna-Simmering and switched to appointment ordination in the course of the corona pandemic. Since May 2020, it has been possible to make appointments with the family doctor around the clock via a website. Patients can also set whether they want to be reminded of their appointment the day before by e-mail or text message.

Increasingly, patients go unexcused…

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Accessed on January 13, 2023 at 2:25 am at https://www.sn.at/panorama/oesterreich/versaeumter-termin-kassenarzt-laesst-stornogebuehr-von-rechtsanwalt-eintrieb-132529249

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