Ministry responds to video of CBB worker calling and eating

The Ministry of the Interior in Suriname (Biza) has responded to a video that is currently circulating on social media, in which an employee of the Central Bureau for Civil Affairs (CBB) can be seen eating and making phone calls behind the counter.

The ministry has taken these images seriously and confirms that the behavior shown is contrary to the professional standards that the ministry and the CBB expect from the staff they have

In a statement, the Surinamese ministry indicates that the CBB pays a lot of attention to the training of its employees in customer focus and that high expectations have been set regarding their behavior in the workplace. The behavior shown in the video is therefore considered inappropriate.

The employee involved was immediately called to account and reprimanded. The ministry and the CBB make it clear that there is no tolerance for such behavior and that strict measures are being taken to ensure that this type of incident does not happen again.

Biza and the CBB remain steadfast in their efforts to improve services and assure the public that this event is taken seriously. The CBB will continue to take the necessary steps to ensure that every citizen is served professionally and with respect.

With this response, Biza and the CBB want to restore public confidence and emphasize their commitment to maintaining high standards of services.