Jakarta –
The Ministry of Trade (Kemendag) through the Directorate General of Consumer Protection and Orderly Commerce (Ditjen PKTN) has opened its voice regarding the busy reporting on the alleged Daihatsu vehicle safety test scandal.
The Ministry of Trade held a meeting with PT Astra Daihatsu Motor (ADM) at the Ministry of Trade office, Central Jakarta, Friday (29/12) yesterday.
During the meeting, PKTN Director General Moga Simatupang asked PT ADM for clarification regarding the widespread reporting on the alleged Daihatsu vehicle safety test scandal. Moga also asked PT ADM to pay more attention to motorized vehicles produced and marketed in Indonesia so that they are safe for use by Indonesian consumers.
“As the government’s firm stance in consumer protection, the Ministry of Trade will continue to provide guidance to business actors on the importance of the security and safety of traded products,” said Moga in his statement, Saturday (30/12/2023).
Moga stated that the Directorate General of PKTN has the authority to ensure that business actors fulfill their obligations regarding consumer safety for goods traded in Indonesia. In this case, the motorized vehicles marketed by PT ADM are closely related to consumer security, comfort and safety.
“While waiting for the results of the sampling test (sampling) which will be carried out by the Ministry of Transportation, consumers are expected to remain calm and use their vehicles as usual. “The Ministry of Trade and other stakeholders will continue to strive to uphold consumer protection,” said Moga.
Then, Executive Officer, Corporate Function Directorate PT ADM Johan ensured that all Daihatsu vehicles produced, distributed and marketed in Indonesia had no quality and safety problems and met the regulations in force in Indonesia.
Apart from that, domestic deliveries have been made starting December 22 2023. Then, PT ADM has also returned to normal deliveries starting December 26 2023 to more than 60 export destination countries which have provided confirmation because they have been approved by the authorities of the export destination countries.
“Daihatsu products in Indonesia have met the technical safety and security requirements in accordance with regulatory standards in Indonesia. Apart from that, it is certain that the rumored products are not traded in Indonesia,” said Johan.
Furthermore, Johan said that Daihatsu products in Indonesia were not related to what happened in Japan. Daihatsu products in Indonesia have been tested by related parties to ensure that the vehicles are truly safe. Johan also explained that PT ADM has an information and consumer complaint channel.
“PT ADM has electronic mail services at hotline@daihatsu.astra.co.id and call center 1500898 as a form of providing consumer protection. These services make it easier for consumers to obtain information and submit complaints,” concluded Johan.
Quoted from detikOto, a few days ago Daihatsu just received the results of an independent committee investigation regarding procedural irregularities. From the results of the investigation, it was found that there were 174 new cases in 25 types of testing. This is different from finding deviations in door trim and crash test in May 2023.
During the investigation, procedural irregularities were found in 64 models and 3 engines of the Daihatsu, Toyota, Mazda and Subaru brands. Not only in the Japanese market, procedural irregularities were also found in Indonesia through cars produced at PT Astra Daihatsu Motor (ADM).
Then, in documents released by Daihatsu, the model allegedly involved in this scandal and sold in Indonesia is the Xenia. Meanwhile, from the Toyota brand for the Indonesian market there are Avanza and Veloz.
Daihatsu then decided to temporarily stop deliveries in the Japanese and global markets. It is known that in the global market, this Japanese brand only markets cars in Indonesia and Malaysia. When confirmed, PT ADM confirmed that vehicles produced in Indonesia had no problems both in terms of quality and safety.
“We have confirmed to the principals that all Daihatsu vehicles produced, distributed and marketed in Indonesia do not have quality and safety problems,” explained Astra Daihatsu Motor (ADM) Marketing and Planning & Communication Director Sri Agung Handayani to detikOtoThursday (21/12/2023).
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2023-12-30 08:15:29
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