Millions of users from all over the world i stayed this tuesday, october 25th, during about two hours without the WhatsApp service, which has undergone a general decline.
The popular instant messaging application began to suffer incidents in the morning hours, which were reflected by the main pages that monitor in real time the functioning of the main social networks, telephone services and Internet services.
The “fall” of the WhatsApp service lasted until after 9:00 GMT -11: 00 peninsular time-, when users gradually began to recover the normal functioning of this application, first on their mobile phones and then on their tablets and computer via the WhatsApp web service.
The Downdetector page, which monitors these incidents in real time, reflects how they started being logged around 6:54 GMT, by which time thousands of users from all over the world started experiencing problems with this application.
Users stopped receiving read receipt notifications for their messages (the double blue check mark) and ended up not being able to send or receive messages during that time.
“We know that today people have had problems sending messages on WhatsApp,” said a spokesperson for the company, who reported that the problem had already been resolved and apologized to users for the inconvenience suffered.
Hours earlier, the same company announced that it was aware that “some people” were having trouble sending messages and reported that they were working to restore service to everyone “as quickly as possible.”
The main incidents reported by users and recorded on the aforementioned website (Downetector) refer to problems in sending messages; normal operation of the application; to server connections and problems on the application website.
During the time the application was “inactive”, there were reports of users reporting incidents through that website: around 30,000 people in Spain reported it; more than 200,000 in Germany; or 69,000 in the UK.
With information from EFE
