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Users from Brazil and abroad reported failures to access the application Microsoft Teams on Monday afternoon (15).
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The company admitted a flaw in a Twitter post and said the instability could affect other products in the Microsoft 365 package.
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According to the company, the problem is related to a change in the users’ authentication system. To resolve the instability, the update will be rolled back.
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At 19h (Brasília time), Microsoft said that the correction of the problem was finished and that the “error rates were decreasing”. The company said it continues to monitor the service.
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We’ve identified an issue with a recent change to an authentication system. We’re rolling back the update to mitigate impact, which we expect will take approximately 15 minutes. Additional information can be found at https://t.co/AEUj8uAGXl or under MO244568 if available.
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The website DownDetector, which gathers complaints, registered a peak of complaints at around 4:30 pm, with 545 reports of instability.
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Instability in Microsoft Teams is recorded on the website Downdetector this Monday (15) – Photo: Reproduction
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Here are some reports from users:
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microsoft teams another instable day our record is 0 days!
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Microsoft Teams is down and I need to teach a class. Great.
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microsoft teams down? hmmmmmm what a pity because then I stopped working now
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