Last month, Microsoft released an update for Windows 11 and Windows 10, after downloading which the HP Smart application from Hewlett Packard was spontaneously installed on computers, and this happened even when users did not have the company’s equipment. Now the software giant has released update KB5034510, which will solve this problem.
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After numerous complaints from Windows users, the developers have confirmed that there is a problem with the installation of HP Smart. According to Microsoft, this was due to the operating system misidentifying the printers. Users who are facing the mentioned issue can now download KB5034510 package to their computer to resolve the issue. During the installation of the update, information about the printers installed in the system will be checked and appropriate changes will be made to normalize the operation of the devices. Additionally, the HP Smart app will be uninstalled if no HP devices or company drivers are identified.
Users who are experiencing this issue can download KB5034510 through Windows Update. The 188 KB package includes executable files for all supported Microsoft operating systems. Most users should use PrintMetadataTroubleshooterX64.exe, but the package also includes a version for 32-bit systems and Arm devices.
If you notice an error, select it with the mouse and press CTRL+ENTER.
