Written by Muhammad Ayman Wednesday, November 15, 2023 06:00 PM
Microsoft is investigating activation issues Windows Which appears to be related to the company’s recent move to prevent Windows 7 and Windows 8 keys from activating copies of Windows 10 and Windows 11. If you have an installation of Windows 10/11 that was activated using a free upgrade from Windows 7 or 8, it will likely be deactivated. If you swap some hardware components or even upgrade your BIOS version, according to theverge.
One user, Daniel Mittleman, had the same problem and claimed to have filed a complaint with the Federal Trade Commission (FTC). After he upgraded some parts of his PC and kept the same Windows installation, he encountered activation issues.
“Automatic activation didn’t work, so I called customer support, and they told me that because my Windows 10 license had been upgraded from Windows 7, and they stopped supporting Windows 7 product keys, they couldn’t continue my license for the operating system,” he said. Windows 10 Pro After changing the hardware, they also acknowledged that changing the hardware does not constitute a violation of the Windows license, so there is no reason to cancel my Windows 10 license or change it in any way.”
Microsoft moved to block a long-standing Windows activation vulnerability last month. This previously allowed people to install Windows 10 or 11 and use a Windows 7 or 8 key to activate the installation. Windows 7/8 keys have now been completely blocked from Windows 10/11 installations, and it appears This ban affects anyone trying to reactivate due to a hardware change.
“Microsoft is aware of these customer reports and is investigating them, and customers experiencing technical difficulties should contact customer support,” Bill Babonas, principal product manager for Windows, said in a statement to The Verge.
