Baden-Baden, November 21, 2024, report: editorial team Two days after the Christmas party with the Baden-Baden seniors, Mayor Dietmar Späth would like to talk to interested citizens again via “WhatsApp”.
The next WhatsApp consultation hour is on Wednesday, December 4th, from 11 a.m. to 12 p.m. According to the town hall, Mayor Späth sees the WhatsApp consultation hours as an optimal supplement to the tried and tested citizens’ consultation hours and wants to use this communication option for an uncomplicated dialogue with those interested. The mayor responds to image, text and voice messages during office hours. Calls or video calls are not possible. The city press office wants a fair and respectful tone and tolerance, even if you have different opinions.
The general terms and conditions of “WhatsApp” apply to this service. www.whatsapp.com. And this is how it works: WhatsApp for free via the Play Store at play.google.com or App Store itunes.apple.com download and register. Then save Mayor Späth’s mobile phone number 0174 7826571 in your smartphone. Now all you have to do is open WhatsApp and start chatting with the OB.
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What are some specific benefits of using WhatsApp for citizen consultations compared to traditional methods?
1. Can you introduce yourself and provide a brief overview of your role in the city government of Baden-Baden?
2. How do you envision the WhatsApp consultation hours supplementing the traditional citizen consultation hours, and what motivated you to initiate this new method of communication?
3. What kind of response have you received from citizens during the previous WhatsApp consultation hours? Have any unique insights or perspectives been shared that you wouldn’t have otherwise heard?
4. How do you maintain a fair and respectful tone when engaging with citizens who may have differing opinions or viewpoints?
5. What are some of the challenges you face in ensuring that the WhatsApp consultation hours are accessible to all citizens, especially those who are less tech-savvy or don’t have smartphones?
6. What advice would you give to other local governments considering implementing similar digital communication strategies to improve citizen engagement?
7. How does this initiative fit into the larger vision of the city government to modernize its approach to public outreach and engagement?
8. Can you tell us about future plans for expanding the use of technology in improving civic engagement within Baden-Baden?