Marketing clerk (m/f/d) – focus on customer loyalty programs and direct marketing

For us, you are in the foreground. And a whole team behind you: Because respect, mutual appreciation and support are the most important things for us – no matter what position you work with us.

Our numbers, data and facts: We are part of the REWE Group. We operate more than 300 stores nationwide and employ around 18,000 people – 800 of whom work at the headquarters in Cologne.

Your tasks:

• Administrative implementation and design of recurring direct marketing measures relating to the toom advantage card (program communication print & email) and POS advertising materials
• Coordination and ordering of materials and advertising materials in connection with the toom advantage card for the markets and relevant service providers
• Processing and responding to market concerns, customer inquiries and internal correspondence regarding the toom advantage card, together with our customer service
• Preparatory invoice processing of marketing costs
• Support with further marketing measures and cross-departmental projects
• Coordination with internal interfaces and external customers, agencies and service providers

This is what you bring with you:

• A marketing-related training (marketing communications clerk, advertising clerk, communications economist, etc.) or a completed degree in economics, communication or media sciences
• Ideally, professional experience in the areas of customer service/customer care, dialogue marketing, customer loyalty programs or CRM in an advertising agency and/or a marketing department of a company
• Very good knowledge of MS Office and ideally some initial experience with marketing tools/ticket systems
• Good self-organization and an independent way of working
• A high level of service and team orientation, communication skills and enjoyment of working independently in an agile and dynamic environment

This is what we offer you:

• We value your work-life balance – 30 days of annual leave, 37.5 working hours per week and trustworthy working hours in which you can freely choose when you start and end your work within our flextime framework
• Flexible working location – possibility of working from home several days per week
• Further training opportunities are important to us – for you and your individual development
• Structured onboarding – an induction so that you can quickly get to know toom and your tasks
• Benefits of the REWE Group – attractive discounts for purchases at toom, REWE and PENNY as well as numerous other discounts
• Jacket, blazer, jeans or sneakers – we value skills and personality more than a specific dress code
• Easy access to the office – a heavily discounted public transport ticket as well as covered and free parking spaces for your car or bike
• Your break – a canteen with delicious dishes and side dishes that change daily, as well as a bakery at really fair prices
• Good prevention – health services and sports offers
• Your team. Your toom. – a respectful, first-name culture in all areas of the company

We look forward to receiving your application. Please submit these only digitally. Following your application, we will contact you promptly by email or telephone.

If you have any questions, please contact Elisabeth Tinoco de Castilla on 0151 / 5518 1849.