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Man Dies Waiting for Ambulance: Inquest Hears Five-Hour Wait After Heart Attack in Lidl Car Park

Recently, the tragic news of a man dying in a Lidl car park whilst waiting for an ambulance for five hours has sparked outrage across the UK. The incident has raised serious concerns about the adequacy of the country’s healthcare system and the emergency services. The distressing ordeal has also highlighted the need for timely and efficient access to medical aid and prompt action in situations where a person’s life is at stake. This article delves into the details of the tragedy and explores the implications of such incidents on our society.


In July 2020, Martin Coleman found himself in a dire situation when he suffered heart palpitations and chest pains while parked at a Lidl car park in Taverham, Norfolk. Despite calling 999 to ask for assistance, he waited an excruciating five hours for an ambulance that never made it to the scene. Ultimately, Martin died from cardiac arrest, leaving his family to mourn and wonder what could have been done differently to prevent this tragedy.

At only 54 years old, Martin was a handyman who had a bright future ahead of him. His sudden death was so devastating that his daughter, Roxanne, proclaimed that he should not be remembered as a statistic but rather as a beloved human being who was missed and loved more than anything.

The inquest into Martin’s death revealed sobering findings that should alarm all of us. First, the NHS was on ‘black alert’ during that time, meaning that no ambulances were available to respond to Martin’s call. The patient safety manager at the East of England Ambulance Service, Chris Hewitson, admitted that not a single ambulance or any community first responders were able to render assistance, leaving Martin alone to battle his ailment in a Lidl car park.

When the call handler tried to reach Martin at 11:15 pm, there was no response. The medics finally arrived at 3:30 am to discover that Martin had already passed away. He was reclining in his car, having been told to remain as comfortable as possible. One can only imagine the pain and suffering that he experienced during those long five hours before drawing his last breath.

The coroner’s report concluded that Martin died of a heart attack. He did not die peacefully or surrounded by his loved ones; instead, he was alone in his car despite making a desperate cry for help. The inquest revealed, however, that heart attacks are among the most severe and urgent calls received by emergency services, and a response time of up to 40 minutes is deemed acceptable. Still, Martin had to wait five times that amount, which undoubtedly contributed to his untimely demise.

This case raises questions about the capacity of our healthcare systems to respond swiftly and effectively to emergencies when they arise. If a man can wait five hours for an ambulance despite fighting for his life, what does that say about our infrastructure and resources? In Martin’s case, the consequences were dire, but it’s not hard to imagine how different this story could have ended if he had prompt medical attention.

Above all, we must honor Martin Coleman’s memory by learning from his experience and taking steps to ensure that no one else has to suffer a similar fate. That means making sure that we have adequate resources and infrastructure in place to provide timely and efficient emergency medical services. It’s time to recognize the importance of rapid emergency response and the impact it can have on people’s lives. Only then can we truly prevent more tragedies like Martin’s from occurring in the future.

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