/data/photo/2016/09/19/1711495ThinkstockPhotos-469642469780x390.jpg "M-Passport Application in Repair, Manage Passport Directly to Immigration")
KOMPAS.com – Passport Mobile Application (M-Passport) is currently under repair starting on Friday (8/4/2022), due to technical problems that have occurred over the last two weeks.
Director of Immigration Traffic, Amran Aris, said that improvements will be made over the next few days until the application can actually be used again by the public.
“That’s right, it’s being repaired for a while. We apologize for the inconvenience caused and this repair will be completed in the not too distant future so that it can be reused to facilitate passport applicants,” said Amran, quoted from an official statement issued Kompas.com thank you, Friday.
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Passport processing can be done directly at the nearest immigration office
People who have difficulty accessing M-Passports, Amran appealed to come directly to the nearest immigration office.
Later the service will be assisted by immigration staff on-site directly walk-in (comes directly without agreement).
“For people who are just about to process their passports, we invite them to come directly to the immigration office. Immigration officers are ready to help you with your passport,” he said.
He also admitted that there was an increase in requests for passports, due to the improving conditions of the Covid-19 pandemic.
For information, the M-Passport, which was released on January 26, 2022, has become a pre-processing procedure for passports at 126 immigration offices throughout Indonesia.
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M-Passport was initially initiated to facilitate applicants to pre-apply for a passport, by filling out forms and uploading files to the application independently.
Thus, it is enough for the applicant to show the original file when he comes to the immigration office, thereby reducing face-to-face time.
The superior features of the M-Passport include Payment of PNBP in Advance, Checking the Status of Passport Applications, Validation of Dukcapil NIK, Rescheduling of Arrival Schedules, and Integration of Indonesian Travel Documents.
For people who have paid and are experiencing problems when processing passports through M-Passport, they can contact the immigration consultation at www.imigrasi.go.id.
Also read: Terms of Rescheduling Passport Interviews that are Missing the Schedule
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