Our basic principle: mutual trust.
There are different types of agents and sales in the insurance market. The LVM relies on what is known as exclusivity. In concrete terms, this means: We offer our products exclusively through our roughly 2,300 shop stewards. These are spread across Germany with their agencies – and work together with their on-site teams exclusively for LVM Versicherung. That only works with mutual trust and respect. Between headquarters and agencies. Between the colleagues. And between us and our customers, who rightly expect personal and competent advice from us.
Our primary goal: maximum customer satisfaction.
Our customers should experience a service that is more personal, better and faster than with other insurance companies. The basis for this is our service unit consisting of internal and external sales. That is why we attach great importance to the fact that our employees and shop stewards are highly qualified. After all, customers should be in good hands with you. We strengthen and expand your professional skills through permanent exchange – across all structural boundaries and spatial distances.
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