The requirement to change the greeting applies to all airlines in the Lufthansa group, including Swiss, Austrian Airlines and Eurowings.
Alternative forms of address could be Good Morning / Noon / Evening, Welcome aboard, or Dear Guests.
The transition to the new greetings will take some time, the airline said. Lufthansa also stressed that a gender-neutral language will be used not only in relation to passengers, but also in communication within the company.
Lufthansa is the flagship carrier of Germany and the largest aviation concern in Europe. Lufthansa flies to 78 countries around the world in over 200 destinations.
Earlier, the greeting “Ladies and gentlemen, boys and girls” was refused in Disney theme parks, the newspaper wrote. Independent… Instead, the expression “Good evening, dreamers of all ages” will be used during the parks.
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